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MUFG Bank is seeking a KYC Support Analyst to join their Hong Kong branch, where your expertise will play a pivotal role in upholding the highest standards of regulatory compliance and client service. This opportunity offers you the chance to immerse yourself in a collaborative environment that values knowledge-sharing, professional growth, and supportive leadership. As part of a dedicated team, you will be at the forefront of ensuring robust anti-money laundering (AML) and counter-terrorist financing (CTF) controls, while also enjoying flexible working opportunities and access to ongoing training. If you are passionate about making a meaningful impact in financial crime prevention and thrive in an inclusive workplace that encourages continuous learning, this is the perfect next step for your career.
What you'll do:
As a KYC Support Analyst, you will be entrusted with responsibilities that are critical to maintaining the integrity of the organisation’s client onboarding and review processes. Your day-to-day activities will involve conducting thorough due diligence on clients across varying risk categories, ensuring all documentation is meticulously collected and analysed. You will play an integral role in identifying potential risks by investigating complex ownership structures and monitoring for suspicious activity. In addition to supporting policy development efforts, you will act as a mentor for junior colleagues—sharing your expertise to foster a culture of continuous improvement. By collaborating with multiple departments across the business, you will help drive process enhancements that benefit both clients and internal teams. Your ability to manage competing priorities while upholding rigorous compliance standards will be key to your success in this dynamic environment.
Conduct enhanced due diligence on high-risk clients such as politically exposed persons, complex corporate structures, and those operating in high-risk jurisdictions to ensure full compliance with AML and CTF regulations.
Analyse intricate client ownership structures, beneficial ownership details, and sources of funds or wealth to accurately assess risk levels and recommend appropriate mitigation strategies.
Lead periodic reviews of existing client portfolios by identifying documentation gaps and ensuring all records align with both global and local regulatory requirements as they evolve.
Investigate suspicious activities or red flags—including unusual transaction patterns or adverse media findings—and escalate these promptly to the Financial Crime Compliance team for further action.
Assist in developing, updating, and refining KYC policies, procedures, and risk assessment frameworks so they reflect current regulatory changes and best practices within the industry.
Facilitate direct client contact for documentation collection in accordance with KYC policy requirements while providing exceptional customer service and minimising requests through effective use of public sources.
Mentor junior KYC analysts by sharing best practices, delivering updates on regulatory changes, and guiding them through internal procedures across both onshore and offshore teams.
Collaborate closely with cross-functional teams such as legal, operations, and front office departments to streamline onboarding processes and KYC refresh cycles without compromising compliance standards.
Maintain accurate updates for all KYC processes using centralised trackers; proactively identify potential roadblocks and devise solutions to efficiently close out outstanding KYC profiles.
Influence both internal stakeholders and external partners—including clients—by fostering open communication channels that support timely completion of KYC requirements.
What you bring:
To excel as a KYC Support Analyst, your background should include proven experience working within KYC or AML operations where you have developed a keen eye for detail when reviewing client information. Your technical acumen allows you to navigate various compliance tools confidently while leveraging data analysis capabilities to inform decision-making. You bring an empathetic approach when interacting with clients or colleagues—ensuring clear communication even when discussing complex regulatory matters. Your adaptability enables you to respond constructively to evolving industry requirements while always striving for process optimisation. A collaborative mindset ensures you work harmoniously within diverse teams while contributing positively towards shared goals. Your commitment to upholding ethical standards is matched only by your enthusiasm for ongoing professional development.
Possess 1-3 years of hands-on experience within KYC or AML operations focused on analysing corporate clients across high, medium, and low risk categories within financial services.
Demonstrate comprehensive understanding of global AML/CTF regulations such as FATF recommendations, FinCEN guidelines, EU AML Directives as well as local banking laws relevant to Hong Kong.
Show proficiency in utilising KYC tools, transaction monitoring systems, data analysis software; familiarity with blockchain analytics would be considered an advantage but not essential.
Exhibit strong problem-solving abilities combined with sound judgement when handling complex cases independently while remaining sensitive to nuances in client profiles.
Display excellent interpersonal skills that enable you to build positive relationships with stakeholders at all levels while providing guidance to less experienced team members.
Adapt quickly to changing regulatory environments by implementing process improvements that enhance efficiency without sacrificing compliance or quality standards.
Communicate fluently in spoken and written English as well as Chinese; Japanese language skills would be highly regarded but are not mandatory for this position.
Demonstrate advanced proficiency in Microsoft PowerPoint, Word, and Excel for preparing reports, presentations, and managing documentation effectively.
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Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.