JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
About JLL
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $23.4 billion and operations in over 80 countries around the world, our more than 112,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com
What this job involves:
Resolve Tier 1 queries and transactions related to core HR processes.
Maintaining data in Workday pertaining to employee life cycle such as Promotion, Transfer, Contract extension, Probation & other job change transactions
Provide technical query resolution for ESS / MSS requests
Managing Onboarding & Off-boarding Processes for EMEA/UK countries.
Managing Employee Life cycle processes along with support to letter creation activities for EMEA/UK countries.
Managing support to exited employees such as Background Verification, exit letters, FFS settlements slip for EMEA/UK countries.
Resolve Tier 1 queries and transactions related to core HR processes for EMEA/UK countries.
Managing & Coordinating queries on Case management tool effectively.
Assist Sr. Analyst/SME with building and maintenance of a knowledgebase for business related deliverables and issues that cannot be resolved through self-service.
Adhere to and demonstrate proficiency in agreed KPIs, KRAs, SLAs and customer service standards.
Key Skills
Demonstrating good understanding of core HR management practices, processes, procedures, and policies
Previous experience in Workday HR environment preferred or similar HR ERP desirable.
Knowledge of case management tool is an added advantage.
Knowledge on MS Office Suite skills (Word, Excel, Outlook) with good command on Excel, PowerPoint, and Word.
Bachelor’s/master’s degree in human resources or Personnel Management
1-2 years of experience in HR or client services role is desirable.
In-depth knowledge of UK compliance & regulatory norms.
Sound like you? In this role, your key responsibilities will include:
Highly Organised and Self-motivated
Ability to work in a fast-paced environment with constant deadlines
Good Customer service skills using efficient processes
Proactive in achieving results and seeking improvements
Strong teamwork interaction and orientation
Attention to detail and ability to work towards tight deadlines
Ability to adapt and drive change to derive efficiencies/productivity
Result oriented and Proactive in achieving results
What we can do for you:
At JLL, We make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today!
Location:
On-site –Gurugram, HRScheduled Weekly Hours:
40Job Tags:
JBSIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.