Analyst, Corporate Services & Vendor Management

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The Corporate Services team manages the MENA region’s offices, physical assets and security, Office premises, business insurance, vendor arrangements and outsourcing oversight.

NUMBER OF DIRECT REPORTS

None (0)

MAIN PURPOSE OF THE ROLE 

To support the Corporate Services function in the smooth delivery of day to day Corporate Services operations including vendor Management.

KEY RESPONSIBILITIES

• Responsible for reporting to the, Manager Corporate Services, the role is responsible for supporting end to end vendor management for the Middle East region in a centralised hub and spoke model and Corporate Services related activities.
• Support the purchasing and contracts process on all 3rd party supply arrangements, both internal and external, to ensure they are scheduled and completed prior to any due dates, cost effective, compliant, legally robust and fit for purpose.
• Support preparing the contracts based on MUFG templates and playbook and assist in the negotiations with the relevant vendor. Seeking necessary approvals for all deviations from the template and ensuring that a contract risk and summary report is prepared for all contracts.
• Operate in accordance of the approved procurement governance structure which control Outsourcing and Vendor Management in MENA region
• Responsible for ensuring continuous improvement to provide both cost efficiency and service excellence to the business in regard to all vendor management matters. Regular liaison with EMEA Procurement to align processes and workflows in the most efficient manner
• Make certain robust controls with effective procedures are in place and operating effectively across the vendor management process.
• Accountable for securing cost efficiencies at department, firm wide and international level and work with key stakeholders for implementation.
• Administer all of the third party service provider arrangements from sourcing, appointment including drafting of service agreements, performance management in compliance with internal and external outsourcing rules and regulations.
• Responsible for collating all vendor reporting requirements such as vendor meetings take place record minutes and ensure all other stakeholders are present for these meetings.
• Leverage when possible any MUFG relationships that exist, and evaluate when not multi entity relationships should be created
• Understand stakeholder’s objectives and business drivers and closely collaborate with applicable whilst leading the development and delivery of spend category strategies
• Effectively influence stakeholders and business owners, facilitating the sourcing process and compliance with policy
• Responsible for ensuring sourcing efforts support business objectives and direction
• Establish key internal and external relationships enabling multi-year planning and category strategies, supporting sustainable spend management
• Guarantee the MENA Vendor Management policies and procedures are fully compliant with the prevailing internal rules of MUFG and meet the expectations of the external laws and regulator(s) across the MENA region including KSA.
• Assist in managing the relationship, selection, retention and related costs of external third party providers
• Assist in the preparation, negotiation and execution of service related contracts and documentation between MUFG Middle East and suppliers.
• Control all 3rd party supply contract reviews to mitigate inherent risk exposure on all vendor services, particularly outsourced arrangements and ensure full business attendance takes place at these meetings and they are formally recorded.
• Oversight of outsourced suppliers and service providers including contractual agreements as per local legislation, law and the Bank’s policies and procedures
• Management of all ServiceNow requirements, liaising EHQ as appropriate
• Responsible for partnering with key stakeholders in the design, implementation and execution of strategic sourcing and procurement projects for the Middle East region.
• Ensure vendor management approach aligns as application with EHQ
• Be the backup Outsourcing SME (Subject Matter Expert) for the MENA region and “go to” person for all outsourcing requirements, rules and liaison point for Head Office outsourcing reporting.
• Monitor the internal outsourcing requirements including all required Head office Forms for periodic review etc.
• Ensuring compliance with internal TPI requirements with regards to third party providers, including liaison with MENA Compliance, MENA Risk and Financial Crimes Officer for EMEA

WORK EXPERIENCE

Essential:

• Previous experience of working within a Procurement/Vendor management environment
• Exposure to negotiating price and terms.
• Experience of managing RFP/vendor selection processes
• Experience in managing a portfolio of supplier contracts to ensure qualitative and financial improvements and to meet any targets required.
• Experience in creating savings and improving efficiencies through negotiations with suppliers.
• Experience of drafting agreements including applicable commercial terms in partnership with the respective department

SKILLS AND EXPERIENCE

Functional / Technical Competencies:

Essential

• Excellent negotiation skills.
• Capable of influencing internal / external stakeholders.
• Excellent relationship building skills.
• Proven ability to understand, identify, analyse the procurement processes and communicate clearly with internal/external stakeholders. 
• Exceptional communication skills – both written and oral.
• Fluency in English essential, both written and verbal
• Fluency in Arabic, both written and verbal is preferred
• Good organisation, prioritisation and multi-tasking skills.
• High level of accuracy and attention to detail essential.

Education / Qualifications:

Essential:

• Degree in a relevant related discipline or equivalent qualification

Preferred:

• Professional Qualification in Vendor Management/Procurement

PERSONAL REQUIREMENTS

Personal alignment to MUFG Values:

• Integrity & Responsibility
• Professionalism & Teamwork
• Challenge ourselves to grow

Personal alignment to MUFG Cultural Principles:

• Client Centric
• People Focused
• Listen Up, Speak Up
• Innovate & Simplify
• Own & Execute

Other essential requirements:

• Excellent communication skills
• Stakeholder management
• Results driven, with a strong sense of accountability
• A proactive, motivated approach.
• The ability to operate with urgency and prioritise work accordingly
• Strong decision making skills, the ability to demonstrate sound judgement
• A structured and logical approach to work
• Strong problem solving skills
• A creative and innovative approach to work
• Excellent interpersonal skills
• The ability to manage large workloads and tight deadlines
• Excellent attention to detail and accuracy
• A calm approach, with the ability to perform well in a pressurised environment
• Strong numerical skills
• Excellent Microsoft Office skills

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.