Analyst-APAC- Issues Management

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About the Role

Position Title:                         Issues Management (“IM”) Analyst, FCOA

Corporate Title:                       Analyst

Reporting to:                           Director, Program Management, FCOA

Location:                                 Bangalore

Job Profile

Purpose of Role

The APAC Issues Management (“IM”) Analyst role in the Global Financial Crimes Division (“GFCD”) FCOA of MUFG Bank, Ltd. will be part of the APAC Issues Management Operations team and will report to the Director, Program Management, FCOA. The incumbent is expected to have strong communication skills and will be responsible tracking FC issues across APAC region, and support or act as the deputy Regional Issues Management Coordinator (RIC), a process expert in the management of financial crimes issues, coordinate implementation and execution of the GFCD IM standard and procedures across MUFG’s global network, drive initiatives that promote on-time issue remediation, and support risk management activities related to the Bank’s global financial crimes policies, standards, and procedures.

The qualified candidate will:

•           Gain familiarity with the MUFG financial crimes compliance framework, including the roles of Internal Audit and Compliance Testing.

•           Develop an understanding of global Anti-Money Laundering (“AML”), Sanctions, and Anti-Bribery & Corruption (“ABC”) regulatory regimes.

•           Develop subject matter expertise regarding Issues Management (“IM”) policy, standard, and procedures.

•           Develop partnerships with stakeholders across geographies to drive implementation of end-to-end issues management processes and procedures.

Main Responsibilities

• Support issue stakeholders (e.g. Regional Issue Coordinators, Issue Owners, Risk Managers, Action Owners, Compliance Testing, and Internal Audit) by assisting with issues management requirements and process queries.
• Maintain and update issue data in the GFCD APAC IM Database, including data entry, routine updates, and basic monitoring in line with established timelines and protocols.
• Assist with issue reporting activities, including preparation of standard reports and trackers.
• Conduct basic data reviews to identify data quality gaps, emerging themes, or process issues, and escalate observations as appropriate.
• Support the implementation of updates to GFCD IM standards and procedures, including assisting with process documentation and communications.
• Contribute to process improvement initiatives by identifying opportunities to streamline or clarify existing practices.
• Provide support on ad‑hoc tasks and special projects as required.

Candidate Profile

• Skills and knowledge

• Strong written and written communication skills
• Willingness to learn and work collaboratively in a team environment
• Team-oriented approach to completing objectives
• Ability to engage constructively with stakeholders across various divisions within MUFG
• Travel is possible, but limited

• Education & professional qualifications

• Bachelor's degree or above
• ACAMS, relevant professional qualification is a plus, but not required

• Experience

• 3-5 years of experience in Financial Services, preferably in Financial Crimes Compliance, Risk Management, or related areas
• Risk or Governance support experience preferred

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.