Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75.
Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started.
Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, and 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.
AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.
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• Investigate complex alerts: Handle transaction monitoring and suspicious activity reports (processing around 25 alerts per day) with a high degree of autonomy.• Perform quality controls: Conduct 1st-level controls and internal checks to verify the team's work and ensure strict adherence to internal procedures.• Drive continuous improvement: Autonomously challenge existing processes, identify gaps, and manage projects to improve our daily operational efficiency.• Mentor and share knowledge: Act as a referent for the team by coaching peers, sharing expertise on complex cases (such as accounting, sanctions, and terrorism financing).• Manage stakeholders: Serve as a reliable point of contact for complex compliance topics, interacting confidently with internal teams and external auditors or regulators when necessary.
• Market/Team Context: A fast-paced, hyper-growth environment where you will tackle a critical backlog on the French market alongside a wider European team of 40+ AML Officers.• Methodologies, how we work, and what we value: A strong Lean and continuous improvement mindset where you are expected to autonomously challenge the status quo and improve processes.• Exciting career opportunities: Real internal mobility prospects and a clear path for growth fueled by our upcoming banking license.• Responsibilities and decision-making: The autonomy to handle complex cases involving tax returns, sanctions, and embargoes, actively mitigating risks for the company.