Ambulatory Scheduler

You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE: 0.8, Shift: days, Schedule: Mon-Fri

Position Summary

The Pulse Ambulatory Scheduler is responsible for the scheduling and coordination of adult patients for all Cardiac Rehab, Pulmonary rehab and other Pulse outpatient services and procedures. This position is responsible for providing clerical support, patient registration, clinic scheduling, charge entry, medical records maintenance, clinical order processing, referrals, statistics, insurance benefits verification, correspondence and special projects. The scheduler is responsible for expediting the administrative requirements for the patient referrals in the clinics, ensuring that appropriate referrals are made to participating providers; with the patient’s health plan. The scheduler acts as a resource for referrals and insurance plans guidelines. This position requires the ability to learn and retain a broad base of knowledge concerning all examinations and make quick, independent decisions using good judgment. Work situations require a service-oriented individual with the ability to respond to physicians, patients and families with sympathy, respect and understanding. Contacts include patients, families, insurance plans, and referring physicians and their offices.

Requirements

• Post high school clerical vocational training or college course work preferred
• Minimum one (1) year experience working with an EMR system required
• Experience in a medical setting, preferably with scheduling exp a plus
• Minimum two (2) years clerical and or reception experience, medical setting preferred
• Experience with CPT and ICD coding preferred

Our Values

As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.

Why MultiCare?

• Belonging: We work to create a true sense of belonging for all our employees
• Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve
• Market leadership: Washington state's largest community-based, locally governed health system
• Employee-centric: Named Forbes “America’s Best Employers by State” for several years running
• Technology: "Most Wired" health care system 15 years in a row
• Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities
• Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $21.47 - $30.89 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.