Ambulatory Care Assistant

01120 AMG Sheboygan - Family Medicine

Full time

Yes

40

Monday-Friday 730-5. Hours may vary slightly with opening and closing times. 40 hour per week position, however, will consider 36 hours per week if that is desired.

Pay Range

$20.80 - $31.20

Major Responsibilities:

Non-Clinical Functions

• Answers telephones, transfer calls as appropriate, gather information for messaging.
• Schedules appointments, performs patient check in, informs clinician of delays and status of waiting patients, performs visit closure.
• Directs or escorts patients or visitors to appropriate area, provides return to work/school paperwork, and immunization records.

Clinical Care Functions

• Responsible for rooming patients along with tasks defined in the ACA Scope of Practice grid following established procedures 
• Responsible for safe, accurate specimen collection including patient identification and labeling based 
• on laboratory collection procedures and communicate to the clinician any delays in obtaining results. Collection and performance of POCT is limited as defined in the ACA Scope of Practice Grid.
• Accurately performs and maintains site quality control logs in accordance with standards for maintaining CLIA certification. Maintains test tracking log (if applicable). 
• Manage patient flow, including cleaning and preparing rooms.
• Using Emergent Symptom List as a guide to direct urgent and emergent concerns to the clinical team/clinician as appropriate. Knowledgeable of where emergency equipment is located and role in medical emergencies.
• Distribute, as instructed by the care team/clinician, written patient education and discharge instructions. (may not review or reinforce)
• Assists patients in obtaining additional services ordered by the clinician as part of discharge planning and scheduling/entering referrals as directed.
• Practices standard precautions in all patients encounters as appropriate.
• Orders supplies as directed and maintains inventory par levels using standard products. Reports equipment concerns to site leadership.
• May be required to perform other related duties as assigned.

Licensure, Registration, and/or Certification Required:

• ​​​​​​​​​Current BLS certification or will obtain within first 6 months of hire 

Education Required:

• ​​​​​High school diploma or GED required 

Knowledge, Skills & Abilities Required:

• Strong communication skills 
• Proficient computer skills 
• Strong time management and organizational skills 

Physical Requirements and Working Conditions:

• Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.  

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Preferred Job Requirements

Preferred Experience

• Experience taking patient vital signs preferred 
• Knowledge of medical terminology preferred 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.        

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.