Macquarie

Alumni Success Officer

Wallumattagal Campus, Macquarie University Full time

PRIMARY DETAIL

Build meaningful connections, strengthen alumni relationships, and inspire a culture of giving.

• $99,161 - $109,457 (HEW Level 6) plus 17% employer's superannuation contribution and annual leave loading
• Full-time (35 hours per week), continuing appointment
• Supportive, collaborative team with a hybrid working environment
• Macquarie University, Wallumattagal Campus, North Ryde

Are you passionate about building genuine, lasting relationships? Do you thrive on connecting people to purpose and creating meaningful engagement experiences? This is your opportunity to play a pivotal role in fostering lifelong connections between Macquarie University and its vibrant global alumni community.

As the Alumni Success/Relationship Officer within Philanthropy and Alumni Relations in the Office of the Vice-Chancellor, you will be at the heart of alumni engagement, reaching out, listening, and creating opportunities that bring alumni closer to the University and to each other. You'll contribute to initiatives that celebrate alumni achievements, drive philanthropic giving, and ensure our alumni feel valued and connected long after graduation.

This is a dynamic, people-focused role that blends relationship management, event coordination, communications, and data-driven insights. You'll work within a supportive, collaborative team in a hybrid working environment, with the autonomy to shape engagement strategies that make a real difference.

About the Role

Reporting within Philanthropy and Alumni Relations, you will develop and deepen connections across our diverse alumni community through personalised outreach, events, digital engagement, and giving programs. Key responsibilities include:

  • Engaging with alumni through one-on-one meetings, events, and online interactions to cultivate lifelong relationships with the University

  • Proactively building alumni engagement by understanding who our alumni are, where they are, what they're doing and then executing tailored activities for different cohorts

  • Supporting faculty engagement and collaboration with the alumni community, ensuring activities align with strategic priorities and revenue generation goals

  • Supporting the execution of the annual giving program to build and deepen alumni giving across all cohorts

  • Coordinating alumni small and large-scale events domestically and providing remote support for alumni gatherings internationally

  • Supporting alumni networks, prominent alumni recognition, and reconnection initiatives (or any other alumni specific program)

  • Undertaking data analysis, validation, and improvement, as well as executing email campaigns, social media outreach, and alumni calling

  • Receiving and resolving or escalating alumni queries via email and phone

About Us

Philanthropy and Alumni Relations within the Office of the Vice-Chancellor is responsible for all philanthropic activity across the University, dedicated to serving Macquarie University’s community of alumni, donors and supporters. The team creates, develops builds and manages relationships with alumni, friends, donors, and supporters who help advance theto engage them with the University's mission. You'll be joining a team that values collaboration, creativity, and genuine connection, where your contributions directly support Macquarie's ambition to make a positive impact on the world.

About You (Selection Criteria)

You are a natural relationship builder with a genuine interest in people and their stories. You bring energy, curiosity, and a collaborative spirit to everything you do, and you're motivated by creating engagement experiences that are meaningful and inclusive.

  • Tertiary qualifications in a related field and/or equivalent knowledge, skills, and experience,

  • Cross-cultural awareness with strong interpersonal and communication skills (written and verbal), and a demonstrated ability to develop engaging, long-term connections with a wide range of audiences and individuals of all ages,

  • Experience in planning, coordinating, and supporting engagement initiatives and events, with the ability to manage competing priorities and deliver to deadlines,

  • Ability to work effectively and collaboratively with internal and external stakeholders,

  • Experience contributing to improving systems, processes, and/or procedures,

  • Proficiency with Microsoft Office suite (including Excel), digital communication tools, and data management, and

  • Knowledge of, or experience in, fundraising, alumni relations or engagement initiatives that contribute to participation or revenue outcomes generation (desirable).

*Note: Please note that this position will require a criminal record check. Work hours may vary from time to time to accommodate business needs.  

How to Apply

To be considered, please apply online with your CV and a cover letter outlining how your experience aligns with the selection criteria (above).

Application Closing Date: Monday 18 May 2026 at 11:59 p.m. (AEST)

**We reserve the right to progress or decline an application prior to the application closing date.

For enquiries, or a confidential conversation about the role please contact Manasi Kogekar, Senior Development Manager, Philanthropy and Alumni Relations at manasi.kogekar@mq.edu.au.

Why Join Us?

Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation in 1964, we have aspired to be a different type of university. Over the years, we have grown to become the centre of a vibrant local and global community. Connect with us today.

We rank amongst the top employers in the Australian Workplace Employers Index, having recently earned a five-star rating in the QS World Rankings with the highest rating for employability. Take a look at the fabulous staff benefits on offer when you work at Macquarie University.

  • Flexible, hybrid work arrangements

  • 17% Superannuation

  • Subsidised onsite parking options

  • Extensive training and professional development programs

  • Onsite childcare facilities to support working parents

  • Onsite vacation care during school holidays

  • Discounted health insurance

  • Subsidised membership at our Sport & Aquatic Centre

  • Access to an Employee Assistance Program for free and confidential support

  • Convenient onsite GP, imaging, and physiotherapy clinics

Pre-Employment Checks

Macquarie University cultivates a workplace defined by safety, ethical conduct, and strong integrity. Prior to completion of an offer of employment, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

Your employment is conditional upon the completion and maintenance of all role-required pre-employment or background checks in terms satisfactory to the University.

If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.

Applications Close:

18/05/2026 11:59 PM


A Place Where You Belong
At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our Diversity, Inclusion and Belonging Framework.


Flexible Work
At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, visit our Jobs at Macquarie page.