Allocations Officer

Join an Organisation where we Serve Something Greater; See Something Greater; and Strive for Something Greater!

• Make a real impact by supporting frontline healthcare delivery through effective staffing coordination and workforce planning.

• Collaborate with a dedicated and supportive team in a dynamic hospital environment where your organisational skills are truly valued.

• Enjoy professional growth opportunities, including exposure to recruitment, workforce strategy, and healthcare operations.

ABOUT YOUR NEW ROLE:
In this rewarding opportunity you will join the St Vincent’s Private Hospital Melbourne (SVPHM) team as an Allocations Officer based at our East Melbourne Office on a permanent part time basis.

As the Allocations Officer, you will play a pivotal role in the coordination and management of Nurse Bank and Agency staff to ensure optimal staffing levels and skill mix across the organisation. You will be responsible for meeting daily staffing requirements, supporting continuity of care, and maintaining service excellence. In collaboration with the Resource Unit Coordinator, you will assist with the recruitment, selection, and retention of casual staff, while ensuring that all Nurse Bank staff are appropriately oriented and inducted into the clinical environment.

Your responsibilities will include monitoring performance standards, collecting and reporting data on staffing effectiveness, and promptly addressing any issues related to Nurse Bank or Agency personnel. You will work closely with Nurse Unit Managers to align available resources with clinical needs, actively negotiating skill mix to maintain quality care. In addition, you will manage key relationships with nursing agencies, ensuring collaborative partnerships and responsive staffing support.

You will bring your enthusiasm, dedication, and strong communication skills to this dynamic role. As a key member of the team, your responsibilities will include:

• Handling inbound calls with professionalism and efficiency, providing excellent service to both internal and external stakeholders.

• Coordinating with casual resource staff to confirm availability and secure shift bookings, ensuring optimal staffing levels.

• Managing internal rostering systems, including Emprevo and Kronos, to maintain accurate and up-to-date scheduling records.

• Collaborating with Clinical Managers and Hospital Coordinators to understand and meet daily staffing needs across various departments.

• Engaging with external stakeholders, fostering positive working relationships and clear lines of communication.

• Providing vital administrative support to the Resource Allocations Nurse Unit Manager, contributing to the smooth and effective operation of the team.

ABOUT ST VINCENTS PRIVATE HOSPITAL MELBOURNE
Our experienced team of clinical professionals, care givers and support staff are equipped to provide the highest level of therapeutic, medical and surgical services. We work together to ensure patient safety, well-being and recovery. We are a not-for-profit Catholic private hospital which operates across four sites at Fitzroy, East Melbourne, Kew and Werribee.
 

WHY WORK FOR SVPHM:
You will join a high performing team and a workplace with relationships built on mutual trust and respect. We value our staff and offer professional advancement in a respectful, collaborative and learning environment.
• Join the St Vincent’s Health Australia Group, and work for a truly values based organisation, who operate across VIC, NSW and QLD
• Salary packaging available (pay less tax and increase your take home pay!)
• Gain access to discounted gym membership through Fitness Passport
• Option to join our workplace giving program, Give4Good
• A great work life balance with options to purchase additional leave
• Receive a staff discount on hospital admissions to any SVHA Private Hospital

ABOUT YOU:
As an outstanding Allocations Officer, you are a master at multi-tasking and building strong work relationships. To thrive in this role, you will bring:

• Exceptional communication and customer service skills, with the ability to interact confidently and professionally across all levels.

• Strong computer literacy and administrative capabilities, enabling you to manage systems and processes with precision and efficiency.

• A collaborative mindset, with the ability to develop effective working relationships with team members and a broad range of internal and external stakeholders.

• A proactive, adaptable attitude, paired with keen attention to detail and a commitment to delivering high-quality outcomes.

• Experience in an allocations or rostering role is highly regarded and will be an advantage.

• Familiarity with the healthcare industry is desirable, contributing to a deeper understanding of the environment and its demands.

• Knowledge of medical and health terminology is also considered an asset.

ABOUT ST VINCENTS PRIVATE HOSPITAL MELBOURNE
Our experienced team of clinical professionals, care givers and support staff are equipped to provide the highest level of therapeutic, medical and surgical services. We work together to ensure patient safety, well-being and recovery. We are a not for profit Catholic private hospital which operates across four sites at Fitzroy, East Melbourne, Kew and Werribee.

APPLY NOW!
If this is the role for you, please hit the APPLY button now! Your application must include:

• Cover Letter
• Resume

We are committed to equal employment opportunity, ethical practices, the principles of cultural diversity and promote a smoke free work environment.

St Vincent's Health Australia is committed to reconciliation and encourages Aboriginal & Torres Strait Islander people to apply for all advertised positions. For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au.

REQUIREMENTS:
Criminal record and/or child protection checks will be conducted and will form part of the selection criteria for this role.
SVPHM has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases (VPD) in healthcare settings. You are therefore required to comply with the SVHA Staff Health Screening Immunisation Policy, which, depending on the role you perform in the organisation will require you to undergo mandatory immunisations/vaccinations (including flu vaccinations).
SVHA generally requires its staff to be fully vaccinated against COVID-19. Please contact us if you would like to know more.

HAVE A QUESTION AND WANT TO KNOW MORE:
If you would like to discuss this opportunity, please contact Carmen Tocci- Nurse Unit Manger Resource Allocations Unit for a confidential discussion on 03 9411 7155 and quote job requisition number.