Alcohol Care Team Navigator

Alcohol Care Team Navigator/ County Durham Drug and Alcohol

Location: Centre for Change, 81-88 Whinney Hill, Durham however travel will be required to a number of bases.
Working Hours: 37 hours per week, Monday - Friday, (normal working hours are 09:00-17:00 however 1 Saturday every 12 weeks-, 9am-12pm
Contract Type: Permanent
Salary: £25,877.80 - £34,240

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. 

About Waythrough 

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. 

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community 

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. 

About the role

You will be an integral member of the Alcohol Care Team which provides a programme of interventions and connecting individuals into other services and settings for service users with alcohol misuse issues in a hospital environment.

What you'll do

• The post holder will deliver and contribute to the development of an innovative recovery programme which will offer a range of support to address what matters to the client. e.g. housing, benefits, welfare etc, this challenging role will involve delivering practical, bespoke interventions both in person and through a wide network of partner agencies that support people away from substance misuse and violence and towards a safer, healthier and more productive lifestyle
• Engage with new individuals onto the service and work closely with
• Carry and manage a caseload, providing consistent, person-centred support from hospital admission through to community reintegration.
• Make timely and appropriate referrals to community treatment providers, recovery services, and voluntary organisations, supporting engagement where required.
• Advocate on behalf of service users while also empowering them to make informed decisions and work towards greater independence.
• Develop and maintain strong relationships with partner agencies to broaden support options available to service users.
• Build trusting, therapeutic relationships with individuals who may be reluctant or difficult to engage, maintaining contact
• Participate in supervision, training, reflective practice, and continuous professional development.

  What you'll need to succeed in the role;

  • NVQ Level 3 in Health & Social Care (or above or equivalent) or willing to work towards this in post.
  • Relevant professional qualification e.g. addiction studies, counselling, social work, therapeutic qualification.(desirable)
  • Proficient in Microsoft Office programmes
  • Understanding of and ability to implement interventions, including brief interventions MI, PSIs, CBT and ITEP
  • Knowledge of harm reduction approaches in relation to substance misuse (where relevant to post) (desirable)

  Full job description available upon request

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What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3× annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days’ annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our Way to Go and Aspirations portals

• £500 Recommend a Friend bonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility 

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. 

We have signed up to the Disability Confident Scheme  - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk 

Closing Date: