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The ALC Backup & Resiliency Engineer supports the implementation, maintenance, and continuous improvement of backup, recovery, and resiliency capabilities across Ingram Micro’s global Advanced Logistics Centers (ALCs). This role is responsible for operationalizing standardized backup solutions, executing recovery procedures, and ensuring alignment with enterprise security and resilience requirements. Working as part of the InfoSec SWAT Team, the engineer collaborates with cross-functional IT and site teams to help maintain continuity, reduce risk, and support modernization efforts within the RISE platform.
Your role:
Backup Operations & Standardization
Implement and maintain standardized backup configurations, schedules, and retention policies for ALC environments.
Ensure consistency in backup tooling and infrastructure across global logistics sites.
Support the application of enterprise backup, storage, and security standards.
Resilience & Recovery Execution
Execute established disaster recovery (DR) and business continuity (BC) procedures for ALC systems.
Perform routine recovery testing to validate readiness and identify gaps.
Assist in assessing site‑level resiliency and contribute recommendations for improvement.
Ensure backup health, integrity, and recoverability through regular validation and monitoring.
Collaboration & Cross‑Functional Support
Work closely with IT Managed Services, InfoSec, and site engineers to support backup and recovery operations.
Participate in on‑site or remote technical assessments to help validate backup compliance with enterprise standards.
Support RISE-aligned modernization initiatives by implementing assigned backup and recovery tasks.
Provide technical input for projects impacting ALC operational continuity.
Operational Compliance & Governance
Follow enterprise-aligned backup governance, retention schedules, and security requirements.
Maintain clear documentation of backup configurations, procedures, and audit responses.
Support compliance activities, including addressing findings related to backup configuration, resilience, or recoverability.
Continuous Improvement & Innovation
Identify opportunities to automate backup health checks, reporting, and validation tasks.
Stay current with emerging tools and best practices for backup, recovery, and operational resilience.
Contribute ideas to improve efficiency, recovery time objectives (RTO), and recovery point objectives (RPO) across ALC environments.
Required Background & Skills
Strong understanding of backup technologies, storage systems, and recovery processes.
Experience supporting infrastructure operations in production environments (on‑prem, edge, or hybrid).
Familiarity with DR/BC concepts, failover procedures, and validation testing.
Strong communication skills and the ability to collaborate with cross‑functional teams.
Willingness to travel 10%–25% as needed to support site assessments and deployments.
What you bring to the role:
8+ years functional experience including a minimum of 5 years position specific experience with IT infrastructure or operations.
Hands-on experience with enterprise backup platforms (e.g., Veeam, Commvault, Rubrik, or equivalent).
Knowledge of logistics, warehouse, or distribution center operational systems.
Certifications such as:
ITIL Foundation
Vendor‑specific backup/storage certifications
DR/BC certifications (e.g., CBCP, ISO 22301 training)
Experience in global enterprise environments with standardized operational practices.
Impact
This role strengthens ALC operational continuity by ensuring reliable backups and validated recovery processes across global sites. Through consistent execution, monitoring, and improvement of backup and resilience practices, the engineer reduces operational risk, supports swift recovery during incidents, and contributes to the resilience goals of the RISE platform and InfoSec SWAT.
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The typical base pay range for this role across the U.S. is USD $133,400.00 - $226,800.00 per year.The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.
At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.
This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.
Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.
Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.