Airbus Atlantic - HO Cabin Interior Programme & Support (All Genders)

With more than 15,000 employees across five countries and three continents, Airbus Atlantic is a global leader in aerostructures, the world's number one in pilot seats, and number two in the Premium passenger seat market. Airbus Atlantic is positioned at the core of the Airbus value chain. We are committed to addressing the major challenges of an aerospace industry that is competitive, sustainable, and pioneering new technologies.

Our Airbus Atlantic in Rochefort, France is hiring its future HO Cabin Interior Programme & Support (All Genders).

To know more about the Rochefort site, watch this video

The Cabin Interior Business Line designs and manufactures First and Business Class passenger seats marketed under the STELIA Aerospace brand for the world’s most prestigious airlines, and is currently facing significant production ramp-ups and major industrial challenges

Role Summary

As the Head of Cabin Programmes & Maintenance, you will hold full management accountability for the Cabin Interior Business Line (specifically Business Class and First Class seating), reporting directly to the VP HO Cabin Interior, and part of the BU Steering Committee. You will drive the business from the Request for Proposal (RFP) stage through to Program Management and Customer Support/Maintenance.

Your core mission is to conduct profitable and sustainable business, ensuring products and services are delivered on time, on cost, and to the highest quality standards. You will act as the primary interface for major international airlines, managing strategic relationships and securing the Profit & Loss (P&L) objectives of the Business Line.

Main Responsibilities

1. End-to-End Programme Management & Strategy

• Lifecycle Management: Oversee the full lifecycle of multiple concurrent projects, managing interdependencies and priority conflicts to ensure seamless delivery.

• P&L Accountability: Ensure all programme targets (financial objectives, profitability, cash flow) are met while respecting company commitments.

• Product Strategy: Propose, develop, and apply the product policy and strategy for the Cabin Interior BL in cooperation with HO Sales & Marketing.

• Operative Plan: Secure and steer the operative plan defined with the VP of Cabin Interior, optimizing resources and arbitrating risks/opportunities.

• Performances : Ensure the OTD and OQD of all the programmes 

2. Customer Relationship & Business Development

• Key Account Management: Manage daily relationships with Tier-1 international airlines (e.g., Air France, Lufthansa Group, Singapore Airlines, Qatar Airways, Etihad...).

• Contract Management: Lead high-level negotiations, manage contracts, handle claims, and manage escalations to maintain trust and partnership.

• Business Growth: Lead the Bid Response / RFP teams to secure new business and ensure the continued growth of the Cabin Interior activity.

3. Customer Support & Maintenance Leadership

• Service Excellence: Manage the Customer Support team dedicated to airlines currently operating our products.

• Maintenance Oversight: Ensure the "Maintenance" and "In-Service" aspects meet customer expectations regarding reactivity and technical solutions.

• Performances : Ensure the deliveries on Time and on Quality of the Spares parts. Define, pilot and monitor the inventories. Secure the economics related to all the spares and support activities. 

4. Team Leadership & Organization

• Team Building: Build, develop, and mentor a robust, experienced, and multi-cultural team of ~10 professionals.

• Performance Culture: Drive a culture of delivery excellence, focusing on Quality, Cost, and Delivery (QCD) performance across the department.

Key Success Factors (KPIs)

• Program Performance: On-time delivery (OTD), Quality (OQD), and adherence to Non-Recurring Costs (NRC) and Recurring Costs (RC).

• Financials: Achievement of the Business Line P&L and Operative Plan targets (Revenues, EBIT and FCF) 

• Customer Satisfaction: successful entry into service (EIS) and efficient in-service support (Customer feedback/NPS).

• Win Rate: Success rate of RFPs and growth of the order book in cooperation with HO Sales & Marketing 

Candidate Profile

Experience & Background:

• Industry Knowledge: Significant experience (>10 years) in the Aerospace industry, specifically within Cabin Interiors (Business/First Class seating environment is mandatory).

• Management: Proven and successful track record in managing multi-disciplinary teams and complex programmes.

Skills & Competencies:

• Customer Oriented: Strong ability to manage demanding airline customers and complex contractual relationships.

• Financial Acumen: Solid understanding of P&L management, business planning, and risk management.

• Leadership: Ability to lead, inspire, and arbitrate in a fast-paced environment.

• Language: Fluent English and French is mandatory (B2 level as a minimum requirement).