Rakuten

AI Product Sales - Enterprise Solution Development Department, Group Sales Division(GSD)

Tokyo, Japan Full time

Job Description:

Department Overview

Our organization is dedicated to solving fundamental business challenges for corporate clients through the implementation and practical use of AI. Centered on AI products developed within Rakuten Group, such as Rakuten AI for Business, we drive the entire process for enterprise clients, from proposal development and deployment support to ongoing adoption and utilization. Our solutions are already being introduced across a wide range of industries, including healthcare, nursing care, manufacturing, and tourism. A key attraction of this position is the opportunity to propose AI-driven solutions tailored to the challenges of each industry.

Why We Hire

As we expand the delivery of AI products for enterprise clients, we are looking for talent who can lead proposal activities and drive the full cycle from opportunity creation and closing to successful implementation, while coordinating both internal and external stakeholders. This role goes beyond conventional sales activities and is expected to cover customer issue analysis, solution proposal design, implementation support, and the development of a scalable and repeatable sales model.

Position Details

Structure customer issues and define current-state and future-state business requirements, then design AI use cases and proposal stories

Develop account plans, manage pipelines, and formulate and execute sales strategies

Prepare proposals and presentation materials, present to decision-makers, and negotiate pricing and contract terms

Plan and drive PoC and implementation projects, including scope, KPIs, delivery structure, schedule, and risk management

Manage execution from proposal through implementation in collaboration with relevant internal departments

Standardize repeatable winning patterns by developing proposal templates, building case studies, preparing sales materials, and sharing knowledge across the organization

Work Environment

The team currently consists of just under 20 members, covering functions such as sales, customer enablement, business development, and product management. Each member plays a broad role in driving business growth, and the organization is expected to continue expanding in line with the growth of the corporate AI business.

Mandatory Qualifications:

At least 3 years of experience in sales or consulting for intangible B2B offerings such as SaaS, IT solutions, or consulting services

Practical experience in structuring customer issues, creating proposals and presentation materials, and leading deals through closing

Experience driving projects forward while coordinating multiple departments, including technical and legal teams

Japanese: business level or aboveDesired Qualifications:Sales experience in AI-related products or services

Experience in enterprise solution sales or presales, including responding to RFPs

Experience leading initiatives as a team leader or project manager

English: business level or above

Additional information on Location

Futakotamagawa Rise Office

Additional information on Transfer

There is a possibility of domestic and overseas business travel and relocation.

Able to rapidly iterate through hypothesis-building, validation, and improvement with a strong focus on customer value

Able to structure complex issues and lead alignment and consensus-building

Able to continuously learn in a fast-changing environment and stay committed to delivering results