Zowie

(AI-native) Backend Software Engineer - Product Innovation

Warsaw – Poland Full Time
About Zowie:
At Zowie, we’re revolutionizing how businesses interact with their customers. We’re creating a future where AI Agents handle 100% of customer interactions—delivering instant, personalized, and exceptional experiences.

We believe AI Agents represent the next major technological shift, and Zowie is positioned to lead the charge. Leading consumer brands like GetYourGuide, DocMorris, Monos, Monica Vinader, Decathlon, InPost already trust our AI Agents to be on the front line of their customer care efforts, handling millions of conversations monthly.

Having found strong traction with our customers and observing rapidly changing AI tech capabilities, Zowie is now seeking a dynamic and product-minded Backend Engineer to join our Growth Team.

What you'll do:
As a member of this team, you will be at the forefront of our product innovation efforts, including hands-on work on mission-critical GenAI use cases, and will work directly with one of our founders - Maciej Ciołek. Your primary mission will be to explore new product ideas in collaboration with our customers, striving to understand their needs and uncover business value for them. 

This is a unique opportunity to greatly impact Zowie as a whole. Our ability to innovate and rapidly test new ideas not only keeps us ahead of our competitors but also ensures that we continue to provide cutting-edge solutions to our customers. In recent months, we've spearheaded the adoption of GenAI, resulting in groundbreaking products like e.g. Hello (real-time voice interactions with visual aids), or AI Insights (Agentic AI that delivers answers to any questions related to customer interactions).