AI Intern - Intelligent Automation CoE (Wholesale Banking)

We are seeking a dynamic AI Intern to support the Intelligent Automation team within the Process Excellence & Digitalization department. This role offers a unique opportunity to work at the intersection of innovation and digital transformation in the operations of a leading wholesale bank.

Roles and responsibilities

As an AI Intern, you will play a key role in accelerating the adoption of AI-powered solutions within ING Wholesale Banking. Your primary focus will be on AI enablement, user adoption, and proof-of-concept (PoC) development, particularly leveraging Microsoft Copilot and related AI capabilities. This internship offers a unique opportunity to work at the intersection of technology and business, helping ING unlock the full potential of AI in day-to-day operations.

What You’ll Do

• AI Enablement & Adoption

  • Support the rollout and integration of AI tools (e.g., Microsoft Copilot) across business units.
  • Develop training materials, best practices, and guidelines to drive user adoption.
  • Act as a point of contact for AI-related queries and provide hands-on assistance to teams.

• Proof-of-Concept Development

  • Collaborate with business stakeholders to identify use cases for AI-driven automation.
  • Design and implement PoCs using Microsoft Copilot and other AI platforms.
  • Evaluate PoC outcomes, business case and prepare recommendations for scaling successful solutions.

• Innovation & Research

  • Stay up-to-date with emerging AI technologies and trends.
  • Explore opportunities to enhance productivity and decision-making through AI.
  • Contribute to thought leadership within the CoE by sharing insights and findings.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

• Currently pursuing a degree in Computer Science, Data Science, AI, Business Technology, or a related field.
• Strong interest in AI, automation, and digital transformation.
• Familiarity with Microsoft Copilot, generative AI tools, or similar platforms is a plus.
• Analytical mindset with problem-solving skills and attention to detail.
• Excellent communication skills and ability to work collaboratively in a dynamic environment.

What We Offer

• Hands-on experience with AI technologies in a global banking environment.
• Opportunity to contribute to impactful projects that shape the future of work at ING.
• Mentorship from experienced professionals in automation and AI.
• A collaborative, innovative, and inclusive workplace culture.

Rewards and benefits

This is a great opportunity to train with highly skilled people who are experts in their field. You’ll do a lot and learn a lot – not only about your specialist area and the bank, but also about yourself and whether this type of environment is right for you.

You’ll also benefit from:

• Internship allowance of 700 EUR based on 36 hours work week
• Hybrid working to blend home working for focus and office working for collaboration and co-creation
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues

During the duration of your internship at ING, it is mandatory to be enrolled at a Dutch university (or EU-university for EU passport holders).

Questions?

Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.

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About our internships

Every year, more than 350 students join our internship program. While there are no guarantees about your future, many of our former interns move into a permanent role or onto our International Talent Programme (traineeship).

Whatever happens, an internship at ING is the ideal opportunity to meet a wide variety of people, to build up your own network, and to learn about many different aspects of banking – put simply, it’s a great start to your career.