AI Engineer

About Us

Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry’s first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics—all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential.

Job Description

• We are looking for a full-stack associate to design, configure, and deploy AI Agents and intelligent automation solutions on an enterprise-grade Automation Anywhere GenAI platform while leveraging RAG (Retrieval-Augmented Generation) as the knowledge foundation for the Automation Anywhere Enterprise Knowledge Base (EKB).
• Full-stack knowledge of candidate will be used to integrate upstream full stack bots/APIs and downstream AAA Enterprise RPA Gen1, Gen2 (DocAI), and Gen3 (GenAI) bots, and vice versa.
• The Associate will define RAG success criteria (retrieval accuracy, hallucination thresholds) and KPIs; inventory knowledge sources (documents, databases) as an Enterprise Knowledge Base.
• Data sourcing plan and design end-to-end Agent flows covering triggers, KB retrieval, LLM calls, and actions.
• KB structure (chunking, fine-tuning) will be defined and built using EKB. Prototype prompts and Agents will be developed to produce functional test Chat/Agent prototypes.
• Agents and Prompts will be configured with a selected LLM (Gemini/GPT-4) to generate Agent configurations and prompt templates. Downstream API tasks (RPA steps/external calls) will be integrated, followed by UAT deployment (publish Agent/KB).
• Upon successful UAT, the solution will be published to Production via the Production Control Room, with BOT/Agent monitoring as part of Hypercare.

Qualifications

• Education: Bachelor’s or Master’s in Computer Science, AI/ML, Data Science, or equivalent practical experience.
• Experience: 1-3 years in software engineering; 1+ years building AI-powered automation solutions in production.
• Certifications (Preferred): Cloud AI certifications (AWS, Azure, GCP); RPA certifications such as UiPath or Automation Anywhere.
• Scope & Growth Path: Implement designs under Senior Engineer guidance; progress toward independent stakeholder ownership.

Agentic AI

• Hands-on experience with LangChain, LangGraph, AutoGen, or CrewAI.
• Core agent patterns: tool usage, memory, multi-step reasoning, validation and guardrails.
• LLM APIs: OpenAI, Anthropic, Gemini, or open-source models; structured prompt engineering.

RAG & Vector Infrastructure

• End-to-end RAG pipelines: ingestion, chunking, embedding, vector stores, and retrieval evaluation.
• Hands-on with vector databases; ability to diagnose and improve retrieval quality.

RPA

• Hands-on with UiPath, Automation Anywhere, or Microsoft Power Automate.
• Bot workflows with exception handling, logging, and enterprise system integrations.

Engineering

• Strong Python skills; experience with cloud AI services, APIs, data pipelines, and event-driven systems.

Nice to Have

• Exposure to LoRA / QLoRA fine-tuning approaches.
• Agent observability and evaluation tooling such as LangSmith or Arize.

Responsibilities

• Build and maintain multi-agent workflows from solution design through production deployment.
• Implement root-cause analysis, ERP/CRM/ITSM integrations, and robust error handling.
• Design and operate end-to-end RAG systems; continuously monitor and improve retrieval quality.
• Develop and maintain RPA tasks; integrate AI agents with RPA and business logic.
• Write unit and integration tests; contribute to CI/CD pipelines and deployment automation.
• Collaborate with senior engineers; document pipelines, agent configurations, and operational runbooks.