AI Digital Transformation Intern

Generics [U.K.] Ltd.

At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs.

Viatris empowers people worldwide to live healthier at every stage of life.

We do so via: 

Access – Providing high quality trusted medicines regardless of geography or circumstance;
Leadership – Advancing sustainable operations and innovative solutions to improve patient health; and 
Partnership – Leveraging our collective expertise to connect people to products and services. 
 

Our global portfolio includes best-in-class, iconic brand-name products as well as global key brands; generics, including branded and complex generics; and other offerings across a wide range of therapeutic areas. We are committed to helping create healthier communities worldwide through education, outreach and better access to treatment.

For those driven to live their lives with purpose, Viatris helps employees realize their full potential by creating a collaborative culture that fosters courage and resilience. Viatris is more than just a place to work. This is a place to make a difference in the world.

The Role & What You Will Be Doing

Every day, we rise to the challenge to make a difference and here’s how the AI Digital Transformation Intern role will make an impact.
 

Overview

As an AI Assistant (Trainee), you will support the growing adoption of Artificial Intelligence across EU markets and internal functions. This role plays a key part in keeping AI programmes running smoothly by supporting operational tasks, organizing training, answering simple user queries, and assisting in tracking the value that AI tools deliver to the business.

This is a development-focused position where you will learn from senior team members while gradually building skills in AI tools, digital operations, coordination, content support and basic analytics.

Key Responsibilities

AI Operations Support (25%)

• Assist with routine tasks related to managing ChatGPT Enterprise access (e.g., checking lists, updating trackers, preparing onboarding information).
• Keep simple records such as seat allocations, waiting lists and user logs up to date.
• Support the team in ensuring users follow internal AI guidelines and responsible-use practices.
• Help create simple dashboards or summaries showing how AI tools are being used across the business.

Training & Enablement Support (20%)

• Help organize AI training sessions, workshops and online learning events across Europe.
• Prepare materials such as slide decks, checklists and basic demo guides.
• Support updates to the EU AI Hub (SharePoint) to ensure resources remain accurate and easy to navigate.
• Assist in the creation of user-friendly educational content including newsletters, FAQs and “how-to” tips.

Use Case & Value Tracking Support (20%)

• Help gather and organize AI use case ideas submitted by EU markets.
• Assist with collecting simple data points (e.g., time saved, efficiency improvements) to demonstrate value.
• Support early-stage pilots (PoCs) by keeping notes, updating documents and ensuring follow-up actions are completed.
• Provide general support on ongoing AI projects under the guidance of senior team members.

Content & AI Pilot Assistance (10%)

• Support EU markets participating in the “train-the-trainer” AI content creation programme.
• Assist with preparing drafts, templates or simple content adaptations.
• Support pilots related to personalized communications and customer insight development.

Cross-Functional & Market Support (25%)

• Help answer simple AI questions from EU markets and functional teams.
• Assist with coordinating updates and communication between regional and local teams.
  • Support other functions (Legal, HR, Finance, Comms, Medical Affairs) with basic AI onboarding tasks.
  • Prepare meeting materials, notes, follow-up actions and schedules for key meetings, such as the EU AI Steering Committee.
• Provide additional project support for the Digital Transformation & Innovation team as required.

About Your Skills & Experience

Candidate Profile

Essential Skills & Qualities

• Good organisational skills and strong attention to detail.
• Interest in AI, digital tools and emerging technologies.
• Willingness to learn and adapt within a fast-moving environment.
• Clear communication style and ability to explain things simply.
• Comfortable working with Microsoft 365 (SharePoint, Teams, Excel, PowerPoint).
• Curious, proactive and confident asking questions or trying new things.

Preferred additional skills & qualities

• Some experience in digital, marketing, admin or project support (via studies, internships or early career roles).
• Basic familiarity with AI tools such as Copilot, ChatGPT, Gemini, Claude etc.
• Interest in using AI to support content creation or training materials.
• Experience working with multiple teams or partners (e.g., university groups, internships, agencies).

What Success Looks Like

• Tasks completed accurately and on schedule.
• Training sessions and resources delivered with good organization and coordination.
• Well-maintained trackers, lists and documents that support smooth team operations.
• Visible development of AI knowledge and growing independence in daily tasks.
• Positive feedback from markets and internal partners.

Why This Role Matters

AI is becoming increasingly important across Viatris. This trainee role supports the scale-up of AI capability across Europe by helping ensure processes run smoothly, markets receive timely support and new opportunities can be developed efficiently. The AI Assistant will build valuable future skills while contributing directly to better adoption, improved productivity and stronger digital capabilities across the region.
 

Benefits at Viatris

At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others. Some of our benefits include the following on top of a competitive salary:

• Top Employer Accreditation, demonstrating that we provide excellent people policies and practices

• Competitive compensation package inclusive of annual discretionary bonus

• Focus on career progression with growth and development opportunities

• Hybrid work model

• Emphasis on Health and Wellness programmes

• 100% paid medical insurance and Employee Assistance Programme

• Life cover

• Excellent employer-matched pension scheme with Viatris contributing up to 11%

• 2 paid volunteer days per year

Diversity & Inclusion at Viatris

At Viatris, diversity and inclusion are essential to our mission. The diversity we foster in all aspects of our business can be one of our greatest strengths in redefining healthcare not as it is, but as it should be. If you would like to know more about what diversity, equity and inclusion means to us, please visit https://www.viatris.com/en/Careers/Diversity-and-Inclusion

Sustainability at Viatris

Corporate social responsibility is fundamental to the Viatris mission. We work to advance responsible and sustainable operations and leverage our collective expertise to empower people to live healthier at every stage of life, recognizing that our actions affect the stakeholders and communities we serve. To learn more about our efforts, please visit https://www.viatris.com/en/about-us/corporate-responsibility

At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others. 

Viatris is an Equal Opportunity Employer.

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