AI Delivery Manager

Your business

This role sits within the AI Acceleration Office, which coordinates all AI activity across the Group,  including the AI Acceleration plan, AI adoption, and education. The Office plays a central role in enabling the responsible and efficient scaling of AI across the organisation.

Do work that matters

The Acceleration Office is seeking an experienced Manager to join our award-winning, globally recognised AI team. This role is helping to increase the transparency on Gen AI work being done across the organisation, raising the ambition on Gen AI within BU and SU crews, chapters, and CoEs, and putting pressure into the system to deliver our org-wide Gen AI plan with increased velocity.

The Manager will help orchestrate delivery across AI acceleration enablers and ensure effective execution of AI initiatives across the Group. This role will focus on driving alignment, tracking progress, and resolving impediments that impact enterprise-wide AI enablement.

You’ll work across multiple domains and with senior stakeholders to manage delivery interdependencies, simplify processes, and ensure momentum toward the Group’s AI acceleration objectives.

Role responsibilities:

• Identify and implement process simplification opportunities to improve delivery efficiency and reduce complexity.
• Collaborate with cross-functional teams to align priorities, resolve dependencies, and drive improvement initiatives.
• Coordinate delivery tracking and reporting to provide transparency on progress, risks, and key achievements.
• Provide insights and thought leadership on AI developments and their implications for delivery processes and operations.
• Curate and present progress updates and performance dashboards to leadership forums.
• Foster a high-performing team culture that values collaboration, learning, and continuous improvement.

What you bring:

• Strong relationship-building and leadership skills with the ability to influence at an Executive level, both internal and external to CBA.
• Extensive experience in delivery management, managing stakeholder relationships and driving towards outcomes.
• Knowledge of change management strategies and how to drive change throughout the organisation when it comes to Technology.
• Demonstrated ability to identify inefficiencies and implement simplification initiatives in large, complex environments.

Working with us:

Whether you’re passionate about customer service, driven by data, or called by creativity, a career here is for you. At CommBank, we advocate and facilitate a culture of inclusion and respect, celebrating all cultures, abilities, genders, expressions of gender and sexual orientation. Read more about our commitment to inclusion and diversity on our website.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. We are working hard to recruit people who represent the diversity of our customers and our society. If you're excited about this opportunity but you don't meet every single requirement, or your experience doesn't align perfectly, we still want to encourage you to send in your application. You may just be the perfect candidate for this opportunity or another within CommBank.

At CommBank we will inspire you with work that makes a difference, surround you with talented people that respect and value each other, and empower you to grow professionally and personally. Most of all, making a positive impact for customers, communities and each other is part of our every day.

If this sounds like you, APPLY TODAY!

Advertising End Date: 28/11/2025