It’s a great time to join AAA The Auto Club Group!
JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD
Job Type:
Full timeExempt/Non Exempt:
Job Description:
Why Intern with the AAA The Auto Club Group (ACG)
The ACG Internship Program aims to provide a rich, relevant, and rewarding experience for college students. Interns will have weekly touch-bases with the Internship Team and meet virtually with executives from around the organization. The goal of the program is to provide interns with the opportunity to connect, network, and grow as they work on department-specific projects. The experience is designed to enhance the skills and abilities of young professionals and identify future talent for our organization.
ACG is making a large investment in AI in 2026 and is building the internal infrastructure needed to turn that investment into real workforce impact. A critical component of that effort is the AI Champion Network—a volunteer peer-to-peer network designed to help employees across the organization adopt AI tools effectively, responsibly, and in ways that fit their day-to-day work.
In this position with the AAA ACG People & Experience Strategy Team, you will:
Work directly with the People & Experience Strategy team to design, launch, and operationalize the AI Champion Network from the ground up
Contribute to enterprise transformation and strengthen your program management and change enablement skills
A DAY IN THE LIFE of an AI Champion Network Intern
ACG is seeking a motivated student to join our team as an AI Champion Network Intern who will work with a small team to co-create program frameworks, toolkits, onboarding materials, and use-case resources that help employees adopt AI effectively and responsibly. The work requires organizational thinking, strong communication, and the ability to turn ambiguous ideas into structured, usable deliverables.
In this position, you will have the opportunity to:
Draft the AI Champion Network program charter, including purpose, operating principles, roles and responsibilities, governance structure, and success measures
Create Champion onboarding materials: welcome guides, orientation decks, role expectations, and a “first 30 days” roadmap
Coordinate across HR, IT, and business unit stakeholders to align on program scope, tool boundaries, and approved use cases
Design a measurement framework for the network, including leading indicators (champion activity, use-case submissions, participation rates) and lagging indicators (adoption trends, employee sentiment)
WE ARE LOOKING FOR CANDIDATES WHO
Required Qualifications:
Must be:
At least a junior, fully enrolled in a bachelor’s or master’s degree program at an accredited college/university, with a minimum 3.0 GPA
Studying a field related to Industrial-Organizational Psychology, Organizational Development, Human Resources, Business Administration, Communications, or Behavioral Science
Legally authorized to work in the U.S
Must have:
Skills:
Strong interpersonal skills, communication skills (oral and written), organizational skills, and strong situational adaptability
Strong analytical and critical thinking skills
Strong problem-solving skills and attention to detail
Ability to work in a fast-paced, dynamic environment
Ability to multi-task and appropriately prioritize to ensure timely solutions to problems
Experience using Microsoft 365 tools (Teams, SharePoint, Word, Excel, PowerPoint)
Knowledge of:
Basic math calculations to accurately perform various types of transactions
Organizational behavior and human factors shaping technology adoption at work
Basic concepts relating to generative AI tools and their use in workplace settings (hands-on familiarity is a plus; deep technical knowledge is not required)
Stakeholder analysis and communication planning fundamentals
Basic program or project management concepts, including how to scope work, set milestones, and manage dependencies
Basic product/project management topics including stakeholder analysis, adoption frameworks (e.g., HEART, ADKAR), or experience running related workshops
Ability to:
Learn the full range ACG products, services and functions to perform the responsibilities of assigned job
Develop clear, professional written deliverables (guides, decks, frameworks, playbooks) independently with minimal editing required
Facilitate or support meetings, workshops, or working sessions with cross-functional participants
Gather qualitative and quantitative data, synthesize findings, and present meaningful insights to leadership
Work effectively in a remote environment, independently and on teams
Collaborate across functions and seniority levels
Preferred Qualifications:
Ability to learn and adapt to corporate cultures and processes and provide own relevant and effective experience and best practices
Comfort with working in an environment where responsibilities are broadly defined, resources are limited, and collaboration is critical to success
Ability to provide good service to internal and/or external customers
Personal experience experimenting with AI tools (ChatGPT, Microsoft Copilot, etc.) in an academic or professional context and an ability to articulate practical use cases
Experience designing or supporting an employee program, learning initiative, community of practice, or similar volunteer/ambassador network
Coursework or applied experience in training design, instructional content development, or adult learning principles
Exposure to people analytics, or survey/listening tools (e.g., Culture Amp, Qualtrics, Glint)
Familiarity using SharePoint or OneDrive for content organization and knowledge management
Supervisory Responsibilities:
None
Compensation and Time Commitment
The Auto Club Group will provide compensation of $19.50/hour for 40 hours/week. The interns will be expected to report during core hours Monday through Friday for the duration of the program’s twelve (12) weeks. The program will run from May 18th to August 7th, 2026.
Work Environment
This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit www.aaa.com
Important Note:
ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.