Job Type:
Permanent
Build a brilliant future with Hiscox
Position: Agile Delivery Lead
Reporting to: Head of Platform
The Role
The Agile Delivery Lead (ADL) is responsible for the coordination of day-to-day activities of the cross functional squads that make up our value streams and is critical to our sustained delivery of quality change into our technology estate. As an experienced Agile Delivery Lead, you will perform a hybrid role where you will be expected to coach the squad(s) to continuously improve their Agile ways of working whilst also owning the delivery management of all product development and associated projects. This is an extremely varied, and business critical role and will include (but is not limited to) the following activities:
Key Responsibilities
- Delivery ownership and oversight across the cross-disciplined squads (utilising Agile values, principles and practices) within a value stream.
- Relentless focus on delivering value
- Utilise JIRA boards to facilitate change delivery by actively participating in the collation & prioritisation of the backlog.
- Help the squad to meet their commitments, remove impediments and dependencies as much as possible, escalate where appropriate when the squad is off track, and ensure they take appropriate action.
- Ensure stakeholder engagement, communications and expectations are appropriately managed and aligned. Protect the squad/s from external interference.
- Facilitate and tailor Agile ceremonies, different methodologies, and relevant to the ways of working at a squad and value stream level.
- Actively manage risks to deliver maximum business value and remove impediments.
- Drive continuous improvement through metrics and co-ordinating shared release management activities across multiple squads. Drive technical excellence by helping team improve their technical practices and processes.
- Regular compilation and presentation of accurate and timely DORA and performance metrics to key stakeholders.
- Support Product Owners (POs) across the value streams, to ensure the backlogs are appropriately prioritised and that their roadmaps reflect ‘delivery do-ability’. Help the PO manage late and ad-hoc requests by balancing business priorities against existing commitments.
- Accelerate the timely delivery of requests for support from the squad/s – resolve dependencies between squads through close collaboration with other ADLs. Own the timely and accurate completion of squad administration.
- Work with the other members of the Hiscox UK technology & Change team to share knowledge, best practices and develop as a team – as an ADL, you will coach, and mentor other members of the Agile Delivery Chapter to support their career development.
Must Haves
- Detailed knowledge of, and experience working with, Agile frameworks (e.g. Kanban / XP / Lean / Scrum / SAFe).
- 3+ years’ experience in an Agile Delivery Manager / Agile Delivery Lead / Product Owner role (or demonstrable evidence of similar skills and experience).
- Knowledge of project management, delivering within an environment of Programme / Portfolio of change.
- Experience with support of live complex solutions, Incident/Problem management including major incident management.
- Commercial awareness – able to support Head Of Platforms in effective budget / vendor management within a change environment
- Experience with agile delivery management and collaboration tools (e.g. JIRA, Confluence, Miro, Azure DevOps boards).
- Social, engaging and naturally collaborative with the ability to be a servant leader, organising and motivating the squad without the use of authority.
- Engaging facilitation skills, both for in person and virtual settings.
- Knowledge of technical subjects including architecture, SDLC, CI/CD pipelines, test automation, and other modern engineering practices
Nice to Haves
- Experience working within Value Streams, a service delivery team and a team or with platform services squad.
- Development and utilisation of Objectives and Key Results (OKRs).
- Use of data visualisation tools to drive continuous improvement and demonstrate delivered benefit.
About Hiscox
As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.
We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.
Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.
Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.
Diversity and Hybrid working
At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success.
We have also learned over the past few years that working life doesn’t always have to be in the office, and now it is safe to do so we have introduced hybrid working to encourage a healthy work life balance.
This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other.
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Work with amazing people and be part of a unique culture