At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.
REQUIREMENT:
Skills
● 5+ years of Desktop Technical Support or related experience.
● Good understanding of Active Directory: manipulating users/groups and doing Office 365 Administration.
● PC/Workstation migration and setup
● Knowledge of firewalls/switches, wireless access points and VLANs.
● Experience with Office 365 and Microsoft's Software/Applications.
● Windows Server and workstation knowledge.
● Knowledge of networking fundamentals (TCP/IP, subnetting, routing) and essential server administration (Active Directory user/group management, Exchange mailbox creation)
● Ability to troubleshoot and configure hardware such as printers, laptops, etc.
● Good understanding of firewalls to get clients remotely connected with VPN.
● Experience working with and providing support utilizing Remote Management Tools.
● Confident and comfortable with client facing activity
● Experience with LAN/WAN, Routers, Switches, Firewalls, Access Points, VPN, Citrix, VoIP, etc.
Experience:
Management and/or troubleshooting of the following technologies:
● Windows Server 2008-16
● Remote Desktop Services (Multi-Server Farm w/ Secure Gateway)
● Active Directory and Group Policy
● Microsoft Exchange 2010-16 and/or Office 365 Exchange Online
● VMWare and/or Hyper-V
● Remote Access VPNs