Affiliate Operations Administrator

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Department: Data & Analytics

Reporting to: Head of Marketing Analytics

Who we are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

At Betway, we’re driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving.

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters.

If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.

As an Affiliate Operations Administrator, you will play an important role assisting the Operations Manager and wider affiliate team. You will be extremely well organised, meticulous, accurate, analytical, and capable of managing your time and workload effectively. You will also have effective communication skills and be confident communicating at all levels.  Your drive and ideas will help us move faster, improve smarter, and stay ahead of the game.

What you’ll do

You’ll take ownership of work that gives us our competitive edge, including:

• Setting up and checking deals for affiliates in Yoda, our in-house affiliate platform
• Assisting with payments using Business Central
• Assisting with affiliate queries, troubleshooting
• Monitoring compliance tools and reports to ensure the department adheres to regulatory requirements
• Liaising with affiliates and the KYC team to get approvals on new/updated merchants
• Managing affiliate creative assets, e.g. banner and landing page maintenance
• Testing tracking links and troubleshooting
• Assist with custom landers when required using our CMS Medusa
• Setting up and maintaining enhanced promotions (Xenia)
• Dealing with bugs in the system and liaising with support team to resolve.
• Reporting for affiliates/affiliate managers using Tableau
• Making manual adjustments to affiliate ledgers
• Update team documents e.g. list of landers and promos, process documents

This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.

What you’ll bring
You’re someone who brings:

• Clear, confident communication (written and verbal), and the ability to breakdown complex ideas
• A collaborative mindset, working smoothly with cross‑functional teams to hit shared goals
• Strong organisational skills and the ability to manage multiple projects without dropping the ball
• Exceptional attention to detail and a commitment to high‑quality work
• Adaptability – you stay sharp, productive and positive in fast‑moving environments
• Understanding of the significance of compliance to regulations
• Ability to multi-task and adhere to tight deadlines
• Ability to follow processes to the letter
• Verbal and written fluency in English
• A strong interest in the gaming industry (Sports, Casino)
• A self-starter keen to develop their career in digital marketing
• Technically proficient with core business IT programmes and the ability to adapt and learn new systems quickly

Desirable skills you’ve got up your sleeve

It would be great if you also have some the following skills:

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
• Experience in developing and executing customer retention strategies
• Experience working in digital marketing
• Knowledge of tracking systems e.g. pixels/parameters
• A basic technical knowledge of affiliate marketing metrics

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation

What you’ll get back

We invest in your growth and wellbeing, so you can bring your best:

• Supergrowth is real here. Our learning and development programmes give you the tools, training and opportunities to level up fast.
• Your progress matters. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.
• Support that has your back. Our Employee Assistance Programme offers resources for you and your family.
  • Vitality Health Care
  • Unum Dental
  • Life Assurance & Income Protection
  • Tusker car scheme
  • Cycle to Work
  • Retail discounts

Ready to feel superclass?

At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one.

Game on!

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!