Concentrix

Advisor I, Customer Service Representative Major Travel Company

CUW Willemstad - Kaya Flamboyan 5, Rooi Catootje Full time

Job Title:

Advisor I, Customer Service Representative Major Travel Company

Job Description

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.

Customer Service Representative Major Travel Company

Are you excited by the idea of guiding travelers and making their day a little easier? Then you’ll feel right at home with us! From quick questions to meaningful moments, you’ll support customers across multiple channels with confidence and care. Start a role where every conversation makes a difference.

What will you do as a customer service representative? 

As a Customer Advisor, you’ll be the first point of contact for travelers seeking support and guidance. You’ll help them with questions, bookings, and general inquiries across phone, email, and chat. Using modern tools and software, you’ll ensure every interaction is smooth and consistent. Your goal? Making each traveler feel informed, supported, and ready for their journey.

What’s in it for you?

  • Start with a gross hourly pay of XCG 13.85

  • Monthly bonuses and additional rewards when you refer a friend – twice the benefits. 

  • A fully paid training to prepare you thoroughly before you start the job. 

  • Access to our Concentrix University to support your personal and professional development.

Wat vragen wij van jou?

🎓 You're fluent in both Dutch and English – spoken and written;

⏰ You can commit to a shift schedule that includes nights, weekends and holidays;

🌟 Your approach is proactive and centered on delivering clear, efficient results;

💻 You quickly adapt to new software and digital tools;

Experience the best version of you!

If all this feels like the perfect next step in your career journey, NOS TA BUSKANDO ABO! Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Apply now!

Click the button below to apply directly or send an email to Mirella Lenderbor at mirella.lenderbor@concentrix.com or Shannon Kuiper at shannon.kuiper@concentrix.com.

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, color, creed, age, gender identity, sexual orientation, veteran status, military service, union membership, political affiliation, genetic information, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Location:

CUW Willemstad - Kaya Flamboyan 5, Rooi Catootje

Language Requirements:

Dutch (Required), English (Required)

Time Type:

Full time

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