Advanced Analytics Analyst

Organization: At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.

Job Title: Advanced Analytics  Analyst
Location: Manyata Tech Park, Bangalore
 

Business & Team: 

CDAO has a vision building a brighter future for all. Using data, analytics and AI. We’re delivering on this by working together with our business colleagues jointly solve problems with customer centricity and technical innovation, cultivating a world-class team of empowered people and building technology solutions for the future.

We put the customer at the centre of everything we do and measure our performance against the groups’ external customer satisfaction measures.

Impact &contribution: 

The role involves working closely with multiple teams like marketing, partnership teams, CEE teams, technology and CDAO to deliver partnership offer.

Passionate about customers and the opportunity to build trust and customer advocacy through data-driven insights.

Roles & responsibilities:

• 3+ years of experience in similar role

• Perform advanced analysis to help answer questions.
• Conduct analysis to understand customer behaviours, customer profiles and customer impact, etc.
• Liaise with other analytics users and data experts to ensure insights are useful and add value to the business.
• Utilize additional/external sources of information to generate further insight.
• Use new tools and techniques to broaden my learning.
• Present insights to facilitate discussion about key metrics.

Essential skills:

• The ability to align Chapters and A&I objectives.
• Skilled in one or several key Analytical skills such as SQL or other data analytical tools
• Visualization skills and hands on experience building dashboards using Tableau or Power BI.
• Competent analytical skills, able to work with complex data to deliver meaningful, relevant, actionable insights.
• Can correctly analyze and interpret results and apply standard analytical techniques.
• Ability to deliver high quality, accurate and on-time insights and analytics.
• Good problem-solving skills, comfortable working in complex, challenging environments.
• Good written and presentation skills, and comfortable presenting to groups.
• An ability to master new tools as required.
• Communication and presentation skills.
• Outcome orientated, persistence to challenge the status quo and deliver customer results.
• Ability to negotiate on delivery timelines and communicate to stakeholders on trade-offs and benefits.
• Translates findings into actionable insights for the business.

Education Qualification:  Bachelor’s degree or Master’s degree in Engineering in Computer Science/Information Technology.

Advertising End Date: 30/12/2025