Adoption & Experience Consultant

Workday success depends on how confidently people can use it in their day-to-day work. The Consultant role exists to support the delivery of experience-led adoption, helping ensure that change, training, and enablement activities are executed to a high standard and aligned to how Workday is configured and used.

As a Consultant, you will support Adoption & Experience engagements by delivering change, training, and enablement activities under the guidance of more senior practitioners. You will contribute to high-quality deliverables, support user engagement and training, and progressively build confidence in Workday-specific adoption approaches.

Key Responsibilities:
 

·       Support delivery of adoption activities across change, communications, training, and enablement workstreams.

·       Develop high-quality deliverables such as job aids, training materials, communications, and in-system guidance content.

·       Support training delivery, workshops, and user engagement sessions.

·       Apply Adoption & Experience standards, templates, and playbooks consistently.

·       Build understanding of how Workday configuration impacts user experience and adoption.

·       Support adoption measurement activities (e.g., surveys, data preparation, dashboards)
·     Contribute to internal initiatives and continuous improvement efforts.

Education and Experience Requirements:
 

·       Foundational understanding of organisational change, learning, or enablement concepts.

·       Strong written and verbal communication skills.

·       Attention to detail and commitment to quality.

·       Curiosity about digital adoption, user experience, and Workday

·    Ability to work collaboratively in a consulting environment
·  Change, learning, or HR-related study or experience desirable.

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Why choose Cognizant:

• Entrepreneurial environment that welcomes your ideas
• Opportunity to do great work
• Outreach programs that support communities and tap into your volunteer spirit
• Learning opportunities to help current needs and advancement
• Global operations, with opportunities in North America, Europe and Asia Pacific
• An abundance of Affinity groups to meet your needs

Cognizant Core Values:

• Work as One: We think beyond roles, relying on each other’s strengths to win as a team.
• Raise the Bar: We always aim for excellence in how we work and what we deliver.
• Dare to Innovate: We push boundaries and take chances to reimagine what’s possible.
• Do the Right Thing: We all lead with integrity and always make the ethical choice.
• Own It: We own the outcomes for our company, colleagues, and community.