Grade Level (for internal use):
09About the Role:
We are seeking an experienced Adobe Workfront Administrator to own and evolve our global work management platform at S&P Global. This position supports our in-house Creative Agency (The 199) and involves driving governance, integrations, data quality, and user adoption across Marketing, Creative, and cross-functional teams.
Responsibilities and Impact:
Platform Ownership & Governance:
Architect and maintain Workfront portfolios, programs, projects, request queues, routing rules, custom forms/fields, templates, and blueprints.
Define governance (naming, taxonomy, statuses, approval flows), enforce standards, and manage license strategy.
User & Access Management:
Manage groups, teams, roles, and permissions; administer SSO/SCIM; ensure audit, security, and compliance.
Reporting, Dashboards & Data Quality:
Build advanced reports, dashboards, and calculated fields for capacity, throughput, time tracking, SLAs, and OKRs.
Monitor data hygiene, conduct periodic audits, and drive corrective actions.
Integrations & Automation:
Lead integrations via Workfront Fusion and APIs (e.g., AEM, Marketo Engage/Adobe, Jira, Salesforce, Slack/Teams, SharePoint).
Design automation to reduce manual work and improve cycle times.
Release & Change Management:
Own sandbox strategy, UAT, release notes, and change logs; run pilots and phased rollouts.
Create enablement assets (how-tos, SOPs, videos) and deliver office hours and training.
Support & Continuous Improvement:
Run the Workfront help desk/backlog, triage tickets, and meet SLAs.
Track adoption/ROI metrics; surface insights and roadmap recommendations to leadership.
Risk, Reliability & Vendor Liaison:
Proactively manage incidents, escalations, and platform reliability; partner with Adobe Support as needed.
Compensation/Benefits Information: (This section is only applicable to US candidates)
S&P Global states that the anticipated base salary range for this position is $53,094 to $95,087.75. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications.
In addition to base compensation, this role is eligible for an annual incentive plan.
This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here.
What We’re Looking For:
Basic Required Qualifications:
5+ years of hands-on Adobe Workfront administration at Adobe or within a large enterprise using Workfront.
Proven experience configuring complex request-to-delivery workflows, custom forms, templates, reports, and permissions at scale.
Practical expertise with Workfront Fusion (or comparable iPaaS) and familiarity with REST APIs.
Background supporting marketing/creative operations or PMO in a B2B environment.
Strong stakeholder management, documentation, training, and problem-solving skills.
Bachelor’s degree or equivalent professional experience.
Additional Preferred Qualifications:
Administration experience with Adobe Experience Cloud (e.g., AEM Sites/Assets, Adobe Real-Time CDP, Marketo Engage).
Admin experience with work management tools like Monday.com, Jira, Smartsheet, or ServiceNow.
What’s In It For You?
Our Mission:
Advancing Essential Intelligence.
Our People:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity, Discovery, Partnership
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
Global Hiring and Opportunity at S&P Global:
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
Recruitment Fraud Alert:
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
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Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
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