Job Description
- Responsible for the marketing of the home through public tours of the home
- Conducts tours
- Provides feedback to staff post tours and admissions
- Answer inquiry calls
- Assist the Administrator with suggestions and implementation of a marketing agenda for the facility to increase knowledge and awareness in the Toronto/Durham region
- Liaison with stake holders e.g. schools, families, community groups and other external partners
- Assist/attend promotional functions
- Assist with promotional displays
- Support residents and families to have a positive admission experience
- Monitor and record the progress of all new residents
- Promote the CARE principles
- Conduct audits of the facility and share the results with Department Heads
- Participates in resolution of resident/family complaints and/or concerns
- Provide regular support, follow-up and referral for residents/families as required
- Review admission applications
- Key in admission information in PCC
- Prepare new admission package and labels
- Completes admission agreements with families
- Distribute family surveys to respite and transferred residents
- Attend meetings, e.g. Interdisciplinary Team Conferences, as required
- Must be flexible with hours to support the needs of the home
What you bring
What you’ll get:
Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of over 115 operated senior care and living centres, as well as our home health care operations, we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors’ population in Canada. Our qualified and highly trained workforce of 23,700 individuals are united by a dedication to quality care and by our vision of being the best provider of senior care and services in Canada.
Time Type:
Part timeAt Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.
We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.
Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.
We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.
Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.