Administrator, Systems

Who we are.

At Newfold Digital Ltd, we build the web. Our products range from Web hosting, VPS, Dedicated servers, Security, Backups, Cloud, Optimized CMS’s, Ecommerce, and complex scale-as-you-grow solutions. 

Our company’s world-class family of brands includes Web.com, Network Solutions, Bluehost, HostGator, iPage, Bigrock, Resellerclub, LogicBoxes, Domain.com, A Small Orange, Crazy Domains MOJO Marketplace, among others. 

What you'll do &how you'll make your mark.

Systems Administrator

Looking for 2 - 3 years in a system administration role, supporting a large cluster of servers in web/hosting environments, monitoring infrastructure hosted in on-premises data centres and Cloud Infrastructure (OCI, AWS or Azure). 

Job Summary: 

We are seeking a skilled Systems Administrator to join our dynamic IT team. This role involves monitoring and supporting our IT infrastructure, spanning on-premises data centres and Cloud Infrastructure. The ideal candidate will leverage modern monitoring tools, ITSM platforms, and automation techniques to ensure system stability, security, and performance. 

As part of our Systems Administration team, you will collaborate with operations engineers, software engineers, and system architects to deliver 99.9% uptime while maintaining a secure and high-performing system. 

We value team members who are customer-focused, innovative, and eager to stay at the forefront of cloud technology trends. If you’re ready to take on new

Roles & Responsibilities: 

1. System Monitoring and Support: 

• Continuously monitor on-premises and cloud infrastructure using tools like Grafana, Zabbix and any Cloud monitoring tools. 

• Proactively identify, troubleshoot, and resolve system issues to ensure maximum uptime. 

2. Incident and Change Management: 

• Manage incidents, service requests, and changes via ServiceNow ITSM tools. 

• Collaborate with teams to resolve complex technical challenges within SLAs. 

3. Automation and Scripting: 

• Develop and maintain scripts in Bash, Python, PERL, Ruby, or similar languages to automate routine tasks. 

• Enhance operational processes to improve system performance and team efficiency. 

4. Documentation and Reporting: 

• Maintain accurate documentation of system processes, configurations, and incident resolutions. 

• Share knowledge with team members to foster collaboration and faster problem resolution. 

Qualifications and Skills: 

Required Skills: 

• Proven experience in system administration across on-premises and cloud environments. 

• Linux/Unix fundamentals, File Systems troubleshooting, good understanding of the various tools / services that are available by default with the Operating system. 

• Good understanding of Linux Systems implies understanding these and more Any Shell/Bash, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, IPtables, sysstat (sar/vmstat/iostat etc), run levels & startup scripts, sudo/chroot/chkrootkit/rkhunter. 

• Knowledge of concepts like DNS, HTTP, TCP/UDP. 

• Understanding of RAID/DAS/SAN/NAS storage solutions. 

• Exposure to database servers such as MySQL 

• Intermediate level skills managing web servers running Apache, Nginx, BIND, Exim, Dovecot etc. 

• Familiar with Firewall tools like iptables, CSF, LFD 

• Experience with monitoring tools like Grafana, Zabbix, and Cloud Monitoring. 

• Familiarity with OCI security features, including IAM Policies, KMS, and Vault Services. 

• Experience with ServiceNow ITSM or equivalent tools. 

Desirable Skills: 

• Certifications: (preferred not mandatory) 

• Cloud Infrastructure Certified Associate/Professional. (OCI/AWS/Azure) 

• Red Hat Certified System Administrator (RHCSA) or equivalent. 

• Scripting capabilities in languages like Python, Bash, Go, PHP etc. 

Soft Skills: 

• Strong analytical, troubleshooting, and problem-solving abilities. 

• Excellent communication and collaboration skills. 

Work Conditions: 

• Willingness to work shifts and participate in a 24/7 on-call rotation. 

• Ability to thrive in a fast-paced and dynamic environment. 
   

Why you'll love us
 

We’ve evolved: We provide three work environment scenarios. You can feel like a Newfolder in a work-from-home, hybrid, or work-from-the-office environment.

• Work-life balance: Our work is thrilling and meaningful, but we know balance is key to living well. • We celebrate one another’s differences: We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20+ affinity groups where you can network and connect with Newfolders globally.

• We care about you : At Newfold, taking care of our employees is our top priority. We make sure that cutting edge benefits are in place for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs.

• Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold!