Administrator
Tees Hospital I Administration I Permanent I Full Time
£24,043.50
37.5 hours per week
Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to community programmes – we’ll do whatever it takes to look after the UK’s wellbeing. It starts with passion and commitment to quality. It starts with you.
As an Administrator, you’ll bring experience of administration in a complex fast-paced environment, demonstrable call handling skills and excellent IT skills. You will have the ability to provide a professional, courteous, sensitive, and empathetic approach as well as be an enthusiastic, highly motivated, and flexible individual.
Responsibilities of an Administrator
To ensure complex administration and support meets all required standards and timescales.
To manage, appraise, and interpret data, information and /or situations.
To handle all enquires, or queries raised efficiently and effectively, escalating appropriately where necessary.
To ensure all data/information is entered, modified, maintained and presented accurately and efficiently using the appropriate electronic or manual system and format.
To prepare standard and adhoc reports as requested and required by the department
To provide clinic support, including but not limited to:
The provision of professional patient and consultant liaisons
Appointment bookings and changes
Co-ordination of room /consultant availability
Consultant/GP partnerships
Create, alter or cancel clinics as required to support business needs
Our ideal candidate:
NVQ Level 2 in Business and Administration or equivalent GCSE English and Maths or equivalent qualification
Experience of working in a customer facing environment
Knowledge and understanding of clinical terminology Demonstrable relevant experience working within a similar role
Good IT and keyboard skills
Good communication/interpersonal skills
Good organisation and analytical skills
Nuffield Health Tees Hospital
Nuffield Health Tees Hospital has established itself as one of the leading providers of private healthcare in the Northeast, proudly serving patients from Stockton-on-Tees, Darlington, Middlesbrough, and the surrounding areas since 1981. Our friendly, well-equipped, and modern hospital has built a reputation for its outstanding levels of patient care. Specialist areas of treatment include cosmetic surgery, spinal surgery, vascular surgery, eye care and orthopaedics.
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you.