Administrator, FX Operations (UK)

What is the opportunity?

RBC Investor & Treasury Services Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones. Malaysia is one of two operational processing hubs that supports Custody - Transaction Management; Settlements; NAV Production; Fund Reporting; Shareholder Services; Global Fund Platform Services; Data Service Delivery; Entitlements – income and corporate actions and Reconciliations. The country employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of our global operations, improve service quality via our ‘centres of excellence’ and to implement/leverage standard processes globally.

This role will be responsible for day to day processing of RBC Bank clients FX instructions through a dedicated FX Operations (FXO) function which comes under TMS Operations. The team supports the FX Operating model for Global region.

You will be supporting Europe (LUX/UK) business, working on shift hours of 3:00pm – 12:00am or 4:00pm – 1:00am.

What will you do?

• Perform processing of FX (Pre and Post-Execution on a daily basis: input, verify, validate and settle FX executed by dealing room and sub-custodians.
• Work collaboratively with both internal Front Office (Trading desk), Middle Office and other RBC business units and external stakeholders Sub custodians/ agents to ensure the operating model is robust and the risk is mitigated.
• Perform investigation of FX breaks and provide resolution within agreed timeline.
• Continuous monitoring of FX Operations team mailboxes and FX confirmations to take swift action on instructions/ queries received and do the required follow ups without delay.
• Contribute to FX projects and initiatives [through ideas/ suggestions] to help improve process and control.

What do you need to succeed?

Must-have

• Experience in FX Processing environment.
• Knowledge of FX products, markets and industry practices (SWIFT).
• Willing to work on local MY holidays and follow Europe holidays
• Flexibility in working hours/ shifts in Europe time zone.

Nice-to-have

• Flexibility in working hours.
• Experience in Milvus system.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Additional Job Details

PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYAPutrajayaMalaysia40Full timeWEALTH MANAGEMENTRegular2025-12-11

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.