Role title: Administration Support Officer
Role type: Permanent full time
Role grade: Administration Officer, Level 4, (Year 1-2)
Department and location: Clinical Research Unit for Anxiety and Depression (CRUfAD), St Vincent’s Hospital, Darlinghurst
Salary: $75,176.80 - $76,897.65 + super + salary packaging
Better and fairer care. Always.
We are St Vincent’s Health Australia, Australia’s largest not-for-profit provider of health and aged care services.
Founded by The Sisters of Charity in 1857, our +30,000 healthcare superheroes operate public and private hospitals, residential aged care, community and virtual care, and outreach programs.
About the role
Join the Clinical Research Unit for Anxiety and Depression (CRUfAD) as a Clinical Support Officer and play a key role in keeping our team running smoothly:
Coordinate clinician schedules and manage appointments to ensure an efficient and seamless patient experience
Handle phone and email enquiries, providing professional support to patients, clinicians, and stakeholders
Deliver end-to-end administrative support for meetings, reporting, and day-to-day team operations
Assist with financial tasks, including billing, invoicing, purchasing, and equipment coordination
Support workforce administration, including recruitment, onboarding, rostering, payroll updates, and system data management
About you
Exceptional organisational skills with the ability to prioritise, multitask and meet deadlines in a fast-paced environment
Advanced Microsoft Office skills (Word, Excel, Outlook, PowerPoint) with fast and accurate typing (50+ WPM)
Previous experience in healthcare or human services setting, including patient systems, billing and invoicing
A compassionate, professional approach with a strong commitment to confidentiality when supporting patients and carers
Excellent communication and teamwork skills, with the ability to engage with diverse communities and contribute positively to team outcomes
Why work at St Vincent’s?
Join us on our mission to provide care to all, including the most at-risk people in our community
Discounted access to many gyms for you and your family with Fitness Passport
Access to discounted private health insurance with Medibank
Access to a government salary sacrifice program. Make a proportion of your salary tax-free
Committed to financial support for educational development, scholarship programs, paid study leave
About the hospital
In this role you will be based at St Vincent’s hospital, Darlinghurst.
A busy inner-city hospital in a beautiful location
Surrounded by great cafes, galleries and theatres, parks, nightlife, and nearby glorious beaches
A place of expert clinical care for at-risk people
Closely partnered with universities & affiliated research institutes, many of which are located on-campus
Centres of excellence include heart & lung transplantation, bone marrow transplantation, cardiology, cancer care, AIDS/HIV, respiratory medicine, mental health, homeless health, drug & alcohol services, and correctional health
Sponsorship / work rights for Australia
Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.
Pre-employment checks
Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.
Equal opportunity
We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.
As part of our commitment to reconciliation we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.
How to apply
The closing date for applications is 04 April 2026
Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with each of the things listed in the About You section of this job advert.
We will start shortlisting candidates immediately. Apply soon, as the advertisement may close early if we find a suitable applicant.
Respectfully, this role is not open to recruitment agencies.
At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au
View Reconciliation Action Plan