Department of Veterans Affairs

Administrative Support Assistant

Nashville, Tennessee Full time

Administrative Support Assistant

Department: Department of Veterans Affairs

Location(s): Nashville, Tennessee

Salary Range: $45409 - $59031 Per Year

Job Summary: The position is located in the office of the Chief of Medical Service and reports to the Supervisory Health System Specialist. The incumbent performs a broad range of clerical and administrative tasks for designated clinical sections of Medical Service. DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.205) for this occupation.

Major Duties:

  • The incumbent participates in the management of the designated clinical sections by performing routine administrative and miscellaneous clerical work. The Administrative Support Assistant performs a wide variety of administrative tasks associated with maintaining and supporting the work performed within the organization. The core duties of this position include but are not limited to: Maintain manual files and retrieve data as needed. Communicate with various contacts at various organizational levels Maintain timecards Monitor suspenses for follow up and needed action. Requisition, purchase, storage and maintenance of stock levels, installation, repair, maintenance, and disposal of office equipment. Training Management System (TMS) Coordinator Collect Relative Value Units (workload data) from attending physicians to analyze, interpret and complete reports for the designated clinical sections Collaborate with HR, Budget, Procurement, purchasing, and management. Receive, assign, and monitor externally and internally generated correspondence and inquires. Work Schedule: Monday - Friday | 7:00 AM - 3:30 PM CST Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: Administrative Support Assistant/PD70122A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/07/2026. You may qualify based on your experience as described below. TO QUALIFY FOR THIS POSITION AT THE GS-6 LEVEL YOU MUST MEET ONE OF THE FOLLOWING CRITERIA: GS-6 SPECIALIZED EXPERIENCE: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Qualifying specialized experience is defined as: Utilizing Microsoft products (i.e., Word, Excel, Power Point, Teams) and Adobe Pro. Developing executive-level correspondence, professional reports, and is responsible for the accuracy and timeliness of submissions of all correspondence. Receiving and reviewing incoming and outgoing suspense and correspondence for quality, consistency, grammatical, and procedural correctness. Developing performance monitor reports for quality assurance and ensuring the facility is meeting deadlines. Serving as a government purchase card holder for service. Posting Time and Attendance in VATAS. ***Preferred experience with Microsoft VISIO and Power BI. NOTE: Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates, AND hours worked per week. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How to Apply: Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online questionnaire and submission of the required documentation specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. To preview the application questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12950100. The application process is as follows: To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date, 05/07/2026. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. NOTE: Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: https://help.usajobs.gov/how-to. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at https://help.usajobs.gov/faq/application/documents/resume/page-limit.

Application Deadline: 2026-05-07