Administrative Support Assistant

Administrative Support Assistant

Department: Department of Veterans Affairs

Location(s): Salisbury, North Carolina

Salary Range: $46421 - $60347 Per Year

Job Summary: This position is located within the Diagnostic Imaging Service at the W. G. (Bill) Heffner VAHCS, Salisbury North Carolina. The position is assigned to the Office of the Chief, Radiology Service. The primary duties of the position are to perform a variety of nonstandard support functions and work closely with the Chief, Imaging Program Administrator, Administrative Officer, Chief Diagnostic Radiologic Technologists, and all supervisory and non-supervisory staff of over 150 FTE.

Major Duties:

• Duties include, but may not be limited to the following: Administrative Support Incumbent assist in the administrative and technical implementation and support of the Service; serves as liaison and support for all sections within the Diagnostic Imaging Service. Uses radiology peer review data to compile quarterly Ongoing Professional Practice Evaluation (OPPE) and assists with submitting to the service chief for approval. Assist in assembling data provided by Quality Management and compiles statistical reports to be presented during quarterly committee meetings. Prepares meeting minutes and uses complied data for presentations. Maintains paper and electronic files of minutes, reports, and updated employee files. Performs a wide variety of administrative assignments for Radiology Service. Prioritizes tasks by importance and deadlines and focuses on high- impact tasks first. Informs stakeholders of priorities and timelines. Regularly checks progress to ensure task remain on track. Serves as a point of contact for Medical Center staff, VISN staff, community agencies, and various others who contact these departments. Conducts new employee and service specific orientation. Prepares service level onboarding materials with updated policies and SOPs. R Responsible to arrange various access requirements for each new employee prior NEO (PIV, email, PACS, Powerscribe. Serves as primary timekeeper (VATAS) for all radiology staff including administrative staff for over 140 technologists, physicians, and Physician Assistant. Includes overtime, compensation time, differential pay, premium pay, and corrections. Tracks FMLA documentation by maintaining spreadsheets of individual balances of FMLA used/ available. Data Analysis and Reporting Assist with management, import, and analysis of data including department workload, efficiency, productivity, policy, and procedure. The incumbent utilizes local, VISN, and national data resources to evaluate and monitor resources surrounding patient care and access. Reviews workload information from data sources including VistA Radiology Package, Picture Archiving and Communications System (PACS) as well as VISN and National VA Dashboards and Databases. Assist with overseeing credentialing functions withing the Diagnostic Imaging Service to assure that all credentialed staff follow training requirements. Prepares all documentation for initial re-appointment, gathers required data, and prepares OPPE and FPPE documents. Organizers, reviews, maintains and publishes Imaging Service Peer Review process data and documentation. The incumbent works with the credentialing department to provide all documentation needed in a timely fashion. Procurement Administration and Technical Support Serves as a control point clerk for six Fund Control Points to include responsibility of submitting, tracking, and processing purchase orders using 2237, and 1358 request menu via fund control point menu in VISTA for all purchases and contracts withing Diagnostic Imaging and facility approved leaf portal to submit approved transition to the purchasing agents. Management and acquisition activities include preparing procurement requests and purchase orders based on recommendations from Service leadership. The incumbent requests quotes and justifications for procurement from Leadership. The incumbent prepares orders for medical supplies, non-expendable property such as personal computer hardware and software, and other specialized equipment such as lead aprons, nuclear medicine supplies necessary to fully support the functions of the Service. Work Schedule: Monday-Friday, 8:00am-4:30pm Compressed/Flexible: Not Authorized Telework: Not Authorized Virtual: This is not a virtual position. Position Description/PD#: Administrative Support Assistant/PD012680 Relocation/Recruitment Incentives: Not Authorized

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/23/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS- 06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Preferred Experience: Administrative and analytical support to healthcare clinical service, preferably in Diagnostic Imaging or Radiology. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Providing administrative and analytical support to healthcare clinical service including workload data analysis, credentialing documentation, timekeeping, procurement coordination, and accreditation support. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How to Apply: Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online questionnaire and submission of the required documentation specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. To preview the application questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12912243. The application process is as follows: To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date, 03/23/2026. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. NOTE: Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: https://help.usajobs.gov/how-to. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at https://help.usajobs.gov/faq/application/documents/resume/page-limit

Application Deadline: 2026-03-23