Administrative Program Coordinator II

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Administrative Program Coordinator II

Location

Cleveland

Facility

West Park Center

Department

Nursing Education-Nursing Institute

Job Code

T24036

Shift

Variable

Schedule

7:30am-4:30pm

Job Summary

Job Details

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.   

As an Administrative Program Coordinator II, you will lead and support high-impact initiatives that drive operational excellence, strengthen collaboration, and improve efficiency across the department. Through strategic project management and continuous improvement efforts, your work directly supports Cleveland Clinic’s mission to deliver an exceptional patient care experience. This role offers a dynamic opportunity to expand your professional skill set, challenge conventional processes, and help design and implement innovative programs that shape the future of the department. You will serve as a key partner to both patients and providers, contributing to daily operations while also engaging in broader departmental initiatives spanning leadership, process improvement, and research. 

This is a full-time role. A caregiver in this position will work 7:30am to 4:30pm.

A caregiver who excels in this role will:  

• Function as a liaison and administrative, technical and operational resource.  

• Initiate or lead less complex projects.  

• Coordinate policy evaluation and implementation.  

• Identify operational improvement opportunities to create an efficient workplace.  

• Develop communications, databases and budget summaries.  

• Lead orientation and records management activities and ensure standards are maintained. 

• Develop and update interdepartmental education programs. 

• Assist with the scheduling, coordination, preparation and communication of meetings. 

• Facilitate and attend meetings and record key outcomes. 

• Identify key milestones and deadlines. 

• Communicate project status and requirements to achieve results. 

• Research, analyze and organize information for presentations. 

• Assist department leadership with large or complex projects.  

Minimum qualifications for the ideal future caregiver include:  

• Associate’s Degree and three years of administrative or project management experience  

• OR High School Diploma/GED and five years of experience  

• OR Bachelor’s Degree and one year of experience 

• Strong computer skills and experience with software applications 

• May require a license based on department/institute needs 

Preferred qualifications for the ideal future caregiver include:  

• Bachelor’s Degree in Business Administration, Healthcare Administration or a related field 

• Healthcare or related organization experience 
• Experience developing programs (healthcare, financial or education)

Physical Requirements:

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to travel throughout the hospital system
• Ability to communicate and exchange accurate information
• In some locations, ability to move to 25 pounds                

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required. 

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.