Administrative Program Coordinator II

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Administrative Program Coordinator II

Location

Cleveland

Facility

Cleveland Clinic Main Campus

Department

Urology-Integrated Surgical Institute

Job Code

D99916

Shift

Days

Schedule

8:00am-4:30pm

Job Summary

Job Details

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. 

As the central bridge and connector for Urology research teams, this role offers the opportunity to support and advance groundbreaking innovation across the department. Reporting to the Urology Director and collaborating closely with clinical research leaders, providers, basic science teams, and finance, you’ll serve as a key liaison and operational resource ensuring smooth communication, coordination, and project execution. From managing schedules and meetings to supporting policy implementation, onboarding new physicians, and organizing departmental events, you’ll play an essential part in strengthening the infrastructure that drives Urology research forward. This position is ideal for a highly organized, professional, and proactive individual who thrives in a collaborative environment and is eager to make a meaningful impact on the future of Urology innovation.

A caregiver in this position works Monday through Friday from 8:00am to 5:00pm. 

A caregiver who excels in this role will:  

• Function as a liaison and administrative, technical, and operational resource.  

• Assist the Director with projects and daily tasks.  

• Coordinate policy evaluation and implementation.  

• Identify operational improvement opportunities to create an efficient workplace.  

• Develop communications and databases. 

• With guidance from Director, lead or coordinate multiple projects and policy initiatives. 

• Update, monitor and manage databases. 

• Develop scorecards and milestones to track progress.  

• Analyze project improvement and progress. 

• Report discrepancies and variances. 

• Coordinate project prioritization and assist with policy and initiative implementation. 

• Assist with scheduling, coordination, preparation, and communication of meetings. 

• Attend meetings and record key outcomes. 

• Support all office administrative functions. 

• Develop and maintain updates. 

Minimum qualifications for the ideal future caregiver include:  

• Associate's degree. 

• 3 years administrative or project management experience. 

• OR High School diploma/GED and 5 years of experience. 

• OR Bachelor’s degree and 1 year of experience. 

• Requires multitasking, critical thinking skills, decisive judgment, and the ability to work with minimal supervision in a highly interactive team environment. 

• Can take appropriate action in a stressful environment. 

• Solid communication and customer service skills. 

• Strong computer skills and experience with software applications. 

Preferred qualifications for the ideal future caregiver include:  

• Bachelor's degree in Business Administration, Healthcare Administration or related field. 

• Experience developing programs (healthcare, financial or education). 

• Healthcare experience or related organization. 

Physical Requirements:

• High degree dexterity to operate office equipment.
• May require extended periods of standing, walking or sitting.
• Good visual acuity through normal or corrected vision.
• Good hearing acuity.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities