Department of Veterans Affairs

Administrative Officer

Kansas City, Missouri Full time

Administrative Officer

Department: Department of Veterans Affairs

Location(s): Kansas City, Missouri

Salary Range: $51283 - $81553 Per Year

Job Summary: The AO contributes to the definition of the health care system vision, values, goals, and action plans that support the KCVAMC's strategic plan. The position contributes to the quarterly and annual report of the Medical Center's performance. The AO acts as a resource person in planning, reviewing, or revising policies and procedures that impact patient care and service policy.

Major Duties:

  • As an Administrative Officer supporting the Nurse Executive and facility senior leadership, you will: Administrative Management 30%: Oversee daily operations of the Nurse Executive's Office. Develop and implement administrative policies, procedures, and internal controls to improve efficiency and ensure compliance. Serve as principal advisor on administrative management issues and as an extension of the Nurse Executive in explaining policies and resolving problems. Human Resources Liaison 25%: Serve as the Nurse Executive's Office Service Representative for all HR actions. Coordinate recruitment requests, position descriptions, job announcements, and personnel actions. Monitor FTEE resources, track vacancies/recruitments, and advise leadership on staffing, organizational structure, and resource allocation. Ensure accuracy of organizational charts and HR documentation. Program Support 20%: Provide external board support for public-facing entities including Veterans Engagement Boards and Research Foundations. Plan and execute organization-wide events, congressional/DoD/VA Central Office visits, and employee communications. Oversee conference room scheduling, congressional/White House Hotline inquiries, and responses to VISN/VACO information requests. Procurement/COR 15%: Manage procurement activities for the Nurse Executive's Office. Prepare procurement requests, evaluate proposals, serve as Contracting Officer's Representative (COR), and maintain records. Oversee property management, equipment utilization surveys, and supply controls to ensure efficient use of resources. Budgeting/Financial Management 10%: Direct and monitor execution of the Nurse Executive's fund control points. Track account balances, review financial reports, resolve discrepancies, and ensure expenditures are properly authorized and documented. Quality & Customer Service: Perform quality management and performance improvement monitoring for administrative processes. Provide professional support to internal/external customers, including patients, families, congressional staff, and VA leadership. Ensure timely, courteous, and accurate service in accordance with VA customer service standards. Other Duties: Serve as Automated Data Processing Applications Coordinator (ADPAC). Maintain Nurse Executive's calendar, travel, and commitments. Support accreditation readiness for The Joint Commission, IG, and other reviews. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Preferred Experience: Administrative and Contracting experience. Work Schedule: Monday-Friday 7:30 am - 4:00 pm Telework: Ad-hoc only Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer/PD09674-0 and PD09675-0 Financial Disclosure Report: Not required

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/08/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-5. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: GS-07: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: Performing timekeeping duties using VA systems such as VISTA/VA Time & Attendance System. Providing administrative and human resources support functions, including processing recruitment requests, preparing hiring documentation, monitoring leave usage, and assisting with incentive awards/recognition packets. Utilizing Microsoft Word, Outlook, PowerPoint, and Excel to prepare correspondence, maintain calendars, track data, and create basic spreadsheets. Assisting with budget formulation, justification, and execution; monitoring fund control points; and preparing routine financial reports. Preparing reports, memoranda, and correspondence for leadership review; maintaining records and files in accordance with records management policies. OR Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Successfully completed one full year of graduate level education in a field related to this position that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. (transcripts required). OR Superior Academic Achievement: Completed all the requirements for a bachelor's degree in a curriculum that is qualifying (i.e. hospital administration, public health administration, or related fields such as course work in health care administration) for the position to be filled and I meet one of the following: Rank in the upper one-third of your class in the college, university or major subdivision A grade-point average of "B" (a GPA of 2.95 or higher out of a possible 4.0) for all completed undergraduate courses, or those completed in the last two years of undergraduate study. A grade point average of "B+" (a GPA of 3.45 or higher out of a possible 4.0) for all courses in your major field of study, or those courses in your major completed in the last two years of undergraduate study. Membership in a national honor society (other than freshman honor societies) recognized by the Association of College Honor Societies. For a list of recognized honor societies please visit http://www.achsnatl.org/quick_link.asp. Note: Transcripts are required. OR Combination of Specialized Experience and Education: Equivalent combination of successfully completed graduate education and specialized experience to meet the total experience requirements. The education portion must include graduate courses that demonstrates the knowledge, skills, and abilities necessary to do the work of the position. Only education beyond a bachelor's degree may be used to qualify for the GS-07 level. Note: Transcripts are required. Specialized Experience GS-09: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: Assisting with human resources functions such as recruitment, position classification, performance management, and training coordination; serving as liaison with HR to process personnel actions and track FTEE resources. Utilizing computer systems and advanced features of Microsoft Word, PowerPoint, Excel, and Access for data input/output, analysis, and reporting; maintaining databases, distribution lists, and automated records. Preparing budgets, managing and balancing financial aspects of general fund control points, and executing purchase procedures; reviewing financial reports and resolving discrepancies. Processing and reviewing documents including legal documents, procurement requests, personnel actions, and administrative records for completeness, accuracy, and compliance with regulations. Creating complex reports and briefings, coordinating and scheduling meetings for senior leadership, submitting work orders/requests, and managing office automation tasks such as ADPAC functions, travel arrangements, and conference room scheduling. OR Education: Successfully completed a master's or equivalent, or 2 years of progressively higher-level education leading to such a degree, or an LL.B or J.D.in a field related to this position that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. NOTE (Transcripts are required). OR Combination of Specialized Experience and Education: Equivalent combination of successfully completed graduate education and specialized experience (beyond the first graduate year or 18 semester hours) and specialized experience to meet the total experience requirements. The education portion must include graduate courses that demonstrate the knowledge, skills, and abilities necessary to do the work of the position. Note: Transcripts are required. You will be rated on the following Competencies for this position: Administration and Management Attention to Detail Communication Computer Skills Database Administration Decision Making Financial Management Flexibility Human Capital Management Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Teamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is performed in a typical office setting, requiring the use of normal safety precautions necessary for an office environment. The work area is adequately lighted, heated and ventilated. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 05/08/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12946417. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at: https://help.usajobs.gov/faq/application/documents/resume/page-limit https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/ The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Application Deadline: 2026-05-08