dentalcorp

Administrative Lead - Wellspring Dental Pembroke

Pembroke, Ontario Full time

Get to Know Us: 

At Wellspring Dental Pembroke, we do dentistry differently — with heart, teamwork, and a genuine commitment to both our patients and our people. Our modern, welcoming practice blends small-town warmth with leading-edge care, creating a space where everyone feels valued, supported, and proud of the work we do. 

Our Dental Hygienists are trusted partners in patient care, empowered to deliver exceptional treatment in a calm, collaborative environment. We believe in taking care of those who take care of our patients — offering opportunities for growth, a balanced schedule, and an RRSP matching program that helps you invest in your future. 

If you’re looking to join a team that celebrates positivity, professional excellence, and genuine connection, you’ll feel right at home at Wellspring Dental Pembroke.

 

Schedule:   

Monday to Thursday 7:30am-4:00pm

1 weekend per month

 

What Sets Us Apart: 

  • Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms 

  • Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program 

  • Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth 

  • Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth 

 

The wage for this Practice Lead position is $28-$34/hour depending on skills, experience, and location. 

 

Please note that this is a replacement job opening. 

 

Your Role: 

  • Lead, coach, and support the dental administrative team to drive productivity, engagement, and patient retention 

  • Coordinate effective communication between front and back-office teams 

  • Manage patient concerns and conflicts, escalating to the Practice Manager as needed 

  • Oversee and optimize appointment scheduling to meet daily production goals with minimal open chair time 

  • Ensure pre-authorizations, appointment confirmations, and cancellation prevention processes are completed in advance 

  • Engage new patients before and after their first visit to deliver a positive and consistent patient experience 

 

About You: 

  • Minimum 3-5 years of Dental Administration experience is required 

  • Leadership experience is considered an asset 

  • Clinical background and experience with dental software programs is required 

 

Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.