Use Your Power for Purpose
A career with us is about discovering breakthroughs that change patients' lives. We need dedicated colleagues like you who are efficient, find solutions, and collaborate with others to achieve our purpose. A high-performing administrative team is essential to bringing those therapies to people all over the world and making a positive difference. Your role is crucial in ensuring that these life-changing therapies reach those in need, and your efficiency and problem-solving skills are key to our success. Join us in making a meaningful impact on patients' lives by being part of a team that values collaboration and dedication.
Role Summary
The Administrative Lead is a proactive and independent administrative professional contributing high-quality business results coupled with wider business process thinking, planning and input, based on advanced knowledge of the business. Has extensive knowledge and key skills within assigned line. Has thorough knowledge of the broader organization and its impact on the assigned line. Uses knowledge to advise other administrative colleagues. Able to utilize network to answer questions outside of area of expertise. Identifies problems and relevant issues in ambiguous situations. Anticipates and resolves broad range of problems or conflicts
What You Will Achieve
In this role, you will:
Provide comprehensive administrative support to multiple CDIS senior leaders, including daily calendar management, creating organizational charts, managing records, verifying data, responding to emails, and scheduling meetings.
Use own judgment to make decisions on complex, non-routine issues, within scope of responsibilities. Determine own work priorities based on an understanding of department and senior leaders’ needs.
Interpret and relay most critical information to senior leaders. Understand how decisions will impact Pfizer and use understanding when completing own work (e.g., plans around significant Pfizer events when scheduling large off-site).
Use in-depth understanding of Pfizer’s, the division’s, or the department’s organization structure to assist in supporting senior leaders/staff members. Independently gathers information from across Pfizer from appropriate individuals to assist in solving a problem:
Identify new resources to improve department operations and inform senior leaders.
Proactively anticipate customer needs/requests and take appropriate action.
Establish strategic, on-going relationships with key individuals in and outside of Pfizer.
Find innovative ways to overcome significant obstacles/barriers in order to resolve own work issues (e.g., determine how to get materials to senior leaders in a remote/foreign location).
Facilitate in the resolution of difficult issues and problems that arise within scope of responsibilities. Identify administrative issues and recommend/lead/implement most appropriate solutions that impact completion of own work.
Identify and secure new or unique resources to implement solutions to complete own work (e.g., use network to identify new vendor).
Analyze the costs and benefits of a solution and present recommendations to senior leaders.
Evaluate solutions for effectiveness and incorporate learnings into future work (e.g. evaluates what went well and what didn’t after coordinating a large off-site event and incorporates effective methods).
Participate on behalf of senior leaders/department in internal/external situations within established guidelines (e.g., conducts initial screening interviews for Support Staff candidates).
Schedule and plan meetings or events for department/division, inviting appropriate internal/external individuals on behalf of senior leaders.
Independently participate on Pfizer task forces/committees within scope of responsibilities, keeping senior leaders aware of issues, as appropriate.
Assist senior leaders in the preparation of presentations.
Have accountability for special projects on a recurring or one-time basis from start to finish (e.g., plan and coordinate large off-site meetings, coordinate recruiting schedule and integration of new employees, conduct research/locate information via internet, library).
Create meeting agendas, schedule group and individual meetings, and issue meeting minutes for meetings and conference calls.
Organize documents, create and manage department distribution lists, maintain an inventory of files, and raise purchase requisitions and manage purchase orders through the Ariba system.
Lead others, monitor resources, provide input on performance assessments, and apply expertise to achieve broad objectives.
Complete complex assignments independently, ensure nonstandard work is reviewed for compliance and quality, and often designated as the lead for specific projects.
Demonstrate expert knowledge and proficiency with general office procedures such as, customer service, e-mail etiquette, commonly used office software and expert knowledge of Pfizer specific processes and procedures applicable to the line/Site (e.g., PT&E, ARIBA, BT on Demand platforms). Skilled in utilizing the following Pfizer applications and systems: Teleconference Services, SharePoint, Get Service, Get Access).
Proactively balances tasks, activities and priorities for self and others.
Conduct all activities and make decisions that are in accordance with Company policies & SOPs, Pfizer Values, & global regulatory guidelines (including cGMP/cGLP/cGCP), environmental guidelines, as appropriate.
Demonstrate an in-depth understanding of Pfizer organization structure, protocols and products/services/ customers. Uses Pfizer-wide network to coordinate more complex tasks/activities/projects. Demonstrate an in-depth understanding of department/division operations, customers and goals/priorities
Minimum Requirements
High School Diploma or GED with at least 6 years of experience.
Excellent attention to detail and interpersonal skills.
Ability to work with confidential documents and information.
Strong communication and collaboration skills.
Ability to carry out all office functions proficiently and complete quality work on a timely basis.
Preferred Requirements
Prior experience as an Administrative Assistant supporting executive leadership in a global organization.
Knowledge of the pharmaceutical industry and healthcare environment.
Experience in training others and providing guidance to the team.
Strong organizational skills and the ability to manage multiple tasks simultaneously.
Proactive approach to work and the ability to initiate follow-up actions.
Demonstrate planning and organizing skills.
Proficiency in Microsoft Office Suite, especially PowerPoint, Excel, and Word.
Experience using common AI tools, including generative technologies such as Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use.
Organizational Relationships
Reports into appropriate line within CD&O.
Collaborates across appropriate functional lines.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Some travel may be required.
Additional Information:
The salary for this position ranges from $31.24 to $52.06 per hour. In addition, this position offers eligibility for overtime, weekend, holiday and other pay premiums depending on the work schedule and the Company’s policies. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The US salary range provided applies only to the United States - Pennsylvania – Collegeville location.
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.