Administrative Coordinator

What makes us strong? Our employees in 50 countries worldwide – all working with passion to enable high-tech applications with our strong metals: tungsten and molybdenum.

Our CERATIZIT site in Charlotte is a key hub for customer service and distribution across North America—delivering high-performance cutting tools with speed, flexibility, and a strong customer focus.

Join a highly motivated team in Charlotte, USA, where local expertise meets the global knowledge and values of the Plansee Group.

Position type: Non-Exempt

POSITION SUMMARY:

The Administrative Coordinator is essential to ensuring smooth office operations and supporting customer-related activities. This role encompasses a broad range of administrative responsibilities, including scheduling, meeting coordination, office supply management, and providing support to internal teams. Acting as a key liaison between staff and management, the Administrative Coordinator facilitates effective communication and workflow. This position is critical to maintaining the efficient functioning of the CERATIZIT US Technical Center, serving both internal teams and external customers.

RESPONSIBILITIES/DUTIES:

• Provide administrative support across multiple departments, including preparing reports and documentation to improve office procedures and operational efficiency.
• Coordinate and schedule internal and external meetings, including arranging logistics, activities, and meals.
• Prepare meeting spaces by ensuring all required materials, technology, and refreshments are available and functioning.
• Serve as a liaison between management and staff, handling incoming and outgoing mail, deliveries, and communications promptly and professionally.
• Manage office supply inventory, coordinate with vendors for maintenance and services, and maintain an organized, well-stocked office environment.
• Assist the Customer Service team with order entry and responding to inquiries, ensuring accuracy and timely resolution.
• Support the Marketing Manager by coordinating shipments and related logistics within the Charlotte office.

EDUCATION/EXPERIENCE:

• High School Diploma or GED required, associate’s degree in business administration or related field preferred.
• 2–4 years of administrative or office coordination experience in a professional setting.
• Experience with scheduling, meeting coordination, and vendor management.
• Proficiency in Microsoft Office (Word, Excel, Outlook); familiarity with ERP systems (SAP experience is a plus).
• Strong organizational and time-management skills with attention to detail.
• Ability to manage multiple tasks effectively.
• Positive attitude, high energy, self-motivated, and eager to learn.
• Excellent written and verbal communication skills in English.

TRAVEL REQUIREMENTS:

This position may require 10%–25% travel, including occasional overnight stays. A valid driver’s license is required.

Equal Employment Opportunity 

Recruitment Team | career.usa@ceratizit.com

CERATIZIT USA LLC