Wounded Warrior Project

Administrative Coordinator, Development

Jacksonville, FL Full time

Great benefits. Competitive pay. We know these are some of the things people look for in a job.


If you’re the kind of person who believes that honoring and empowering our nation’s veterans is more than just a cause — that it’s a calling — then we’re ready to meet you.

When you join Wounded Warrior Project® (WWP), you’re committing to making a difference. We make a commitment to you, too – helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

 

At WWP™, we recognize our mission cannot be accomplished without our talented teammates, which is why we’re proud to offer benefits such as:

·       A flexible hybrid work schedule (three days in the office, two days’ work from home)

·       Full medical, dental, and vision coverage for both teammates AND family members

·       Competitive pay and performance incentives

·       A fun, mission-focused, and collaborative team environment

A mission that matters is just the beginning, so if you’re ready to get started, we’re ready for you.

The Wounded Warrior Project (WWP) Administrative Coordinator provides administrative and coordination support to the Vice President of Business Development and the Director of Major Giving. This role manages schedules, organizes meetings, maintains records, prepares reports, and assists with department initiatives to ensure effective team operations.


 

DUTIES & RESPONSIBILITIES

  • Provide administrative support to the Vice President of Business Development and the Director of Major Giving.

  • Prepare and maintain the Business Development planning calendar, including key milestones for budgeting, forecasting, quarterly business reviews, and fiscal year transitions.

  • Manage calendar invites and logistics for team events, cross-functional meetings, and agency partner reviews related to budget cycles and quarterly planning.

  • Assist with coordinating recurring meetings, team check-ins, and cross-functional sessions, ensuring agendas, materials, and logistics are managed effectively.

  • Maintain and update priority tracking tools to ensure project status, deadlines, and ownership are accurate and up to date across departments.

  • Track key team milestones and engagement touchpoints to support operational cadence that fosters team connectivity and reinforces organizational culture.

  • Transcribe notes during meetings, including directives and assignments, to be distributed to attendees.

  • Maintain the Business Development department’s shared drive, ensuring files are organized, accessible, and aligned with team structure and needs.

  • Assist in developing documentation, standard operating procedures, and training materials for new processes or technologies.

  • Coordinate research on tools and technologies to improve team performance and provide recommendations to leadership.

  • Support leadership with presentations, reports, and summaries for internal and executive audiences.

  • Plan and schedule meetings, appointments, conferences, and teleconferences on behalf of leadership and teams. Ensure details are communicated properly to participants and logistics are effectively planned and executed.

  • Perform general office duties, including answering phones, managing correspondence, and organizing, filing, and maintaining documents and records with discretion and confidentiality.

  • Prepare reports, presentations, meeting notes, spreadsheets, and briefs to be shared with leadership and other teams.

  • Generate and prepare bi-weekly, monthly, and quarterly reports for leadership review.

  • Create, file, and reconcile expense reports using the designated system (e.g., Workday).

  • Support special projects, campaigns, fundraisers, and key initiatives across Business Development and other WWP teams.

  • Identify and recommend ways to improve current Business Development processes, practices, and procedures, in collaboration with leadership.

  • Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.

  • Other related duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

  • Exceptional ability to manage administrative activities for senior management and staff, demonstrating strong organizational and time management skills to prioritize multiple timelines, projects, and requests.

  • Well-developed interpersonal skills to effectively interact and communicate with diverse individuals.

  • Proven ability to delegate and coordinate tasks across multiple teams, ensuring effective collaboration and efficient task management.

  • Strong critical thinking skills, with the ability to exercise sound judgment in professional interactions and handle sensitive matters with diplomacy, empathy, and confidentiality.

  • Demonstrated ability to work effectively in a collaborative team environment.

  • Proficiency in using Microsoft Office Suite (Word, Excel, Outlook, Teams, PowerPoint) and comfortable using technology to improve workflows and communication.

  • Excellent written and verbal communication skills.

  • Detail-oriented with strong problem-solving abilities.

  • Ability to travel and work overtime, including weekends, holidays, and evenings, as needed.

  • High energy level. Self-starter; willing to take initiative.

  • Unequivocal commitment to the highest standards of personal and business ethics and conduct.

  • Mission-driven, guided by core values, and a pleasure to work with.

EXPERIENCE

Requirements

  • Four years of experience providing administrative support, staff support, or similar type of professional support.

  • Four years of experience using Microsoft Office, e.g., Word, Excel, PowerPoint, Outlook.

  • Two years of experience managing complex calendars, scheduling, and meeting logistics.

Preferences

  • Two years of administrative experience in a business development, fundraising, sales, or nonprofit environment.

  • Two years of experience using Salesforce, Workday, and Concur (or similar systems).

  • Experience preparing reports, presentations, and meeting materials for leadership.

  • Experience working on special projects, campaigns, or organization-wide initiatives.

EDUCATION

Requirements

  • Bachelor’s degree. Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree.

Preferences

  • None.

CERTIFICATIONS & LICENSURE

Requirements

  • None.

Preferences

  • None.

WORK ENVIRONMENT/PHYSICAL DEMANDS

  • General office environment; temperature controlled.

  • Routinely uses standard office equipment (e.g., copiers, phones, computers, and filing cabinets).

  • Overtime and weekend work as needed.

  • Sitting for extended periods.

  • Up to 10% travel.


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Wounded Warrior Project® is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.

Please note:
Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."