dentalcorp

Administrative Assistant - Water Street Dental Clinic

Summerside, Prince Edward Island Full time

About us: 

Our dental team at Water Street Dental Clinic has been dedicated to keeping Summerside and PEI healthy for 55 years.  We pride ourselves on achieving and maintaining the dental health of all our patients, whether they're from Summerside or rural PEI! Equipped with effective techniques and technologies and a team of dental professionals who are committed to quality and excellence, Water Street Dental Clinic is here for you! We offer a wide range of dental services including general dentistry, cosmetic services, Invisalign, root canals, extractions and children’s dental services. 

We are committed to staying at the cutting edge of dental technology to provide the best quality care to our patients in the most effective way. Join our team!

Schedule:

Monday - Friday 8:00 AM - 4:00 PM

Benefits of Joining Our Team:

• Now offering an RRSP matching program for our permanent team members — helping you grow your future while you build your career with us

• Competitive compensation: $23.00 - $25.00 per hour based on experience
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Responsibilities:
• Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
• Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
• Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
• Effectively manage the recall system and accurately maintain the patient database
• Process referral letters and other patient correspondence upon receipt from the provider
• Manage and file all patient records and charts
• Demonstrate active listening and empathy to patients using effective communication skills

About You:
• Minimum 1 year of Administrator experience is required
• Clinical background considered an asset
• Experience with Dental software


Candidates must be legally eligible to work in Canada. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. We thank all applicants, but only suitable candidates will be contacted. Applicants with disabilities requiring accommodation during the application or hiring process can contact our Talent Team. Requests will be addressed on a case-by-case basis.