Administrative Assistant / Receptionist

What is the opportunity?

             

This position is responsible for creating a professional and welcoming first impression for all guests and clients visiting the office. Additionally, this role will organize and manage the front area while providing administrative support to fellow team members in the office.

What will you do?

• Greet and assist all visitors to the office in a professional and courteous manner

• Maintain the front desk area and boardrooms to ensure all are tidy and well kept

• Answer, screen and forward any incoming phone calls while providing basic information or referring inquiries

• Handle mail and couriers

• Calendar management through MS Outlook including maintaining boardroom schedules and calendars.

• Order office supplies and ensure inventory is stocked

• Manage the kitchen area including stocking beverages and loading/unloading the dishwasher

• Support with presentations and the preparation of documentation including typing up basic correspondence and letters

• Coordinate and support the development and distribution of meeting materials, including printing and binding or preparing presentation materials

• Ensure new client contact information and the overall management of appointments and client data are updated via Outlook and CRM system

• Prioritize as needed and work with the teams to proactively identify potential needs

• Additional back-office support as requested

What you need to succeed?

• Minimum 2-3 years in a similar Reception or Front Desk role

• Strong orientation and commitment to providing superior customer service

• Professional and polished demeanor

• Exceptional communication skills, verbal and written

• A proactive approach with the ability to anticipate needs

• Detail oriented and thorough

• Team based support at various levels is considered an asset,

• Strong proficiency in Microsoft Outlook, Word, Excel, Adobe Acrobat, Power Point

• Able to take initiative and focus on productivity

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation

• Leaders who support your development through coaching and managing opportunities 

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

• Flexible work/life balance options

Job Skills

Communication, Data Entry, Detail-Oriented, Email Services, Office Administration, Presentation Software, Spreadsheet Software, Teamwork, Time Management, Word Processing Software

Additional Job Details

888 3 ST SW:CALGARYCalgaryCanada37.5Full timeCAPITAL MARKETSRegularSalaried2026-03-052026-03-20

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.