Administrative Assistant III – Pain Management

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We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Administrative Assistant III – Pain Management

Location

Mayfield Hts

Facility

Hillcrest Hospital

Department

Pain Management Center-Hillcrest Hospital

Job Code

B99961

Shift

Days

Schedule

7:00am-3:30pm

Job Summary

Job Details

Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Hillcrest Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. Here, you will work alongside a dedicated team of caregivers, receive endless support and appreciation, and build a rewarding career.

Hillcrest Hospital’s Pain Management Center provides comprehensive, coordinated care to patients with short-term or acute pain caused by an injury or surgery, as well as long-term or chronic pain, which may not have an easily identifiable cause. Administrative Assistants are an essential part of Cleveland Clinic’s smooth operation, which allows caregivers to focus on patient care and improves coordination between the nursing team, administrative teams, and providers. 

A caregiver in this position works Monday – Friday from 7:00 a.m. – 4:00. p.m. No on-call or weekend requirements.  

A caregiver who excels in this role will:  

• Support assigned chairpersons, senior directors or medical directors through scheduling, handling phone calls, greeting customers and correspondence.  

• Manage and prioritize multiple assignments.  

• Act as a liaison between internal and external customers.  

• Provide coverage of other areas, such as front end, point of service and registration. 

• Coordinate management functions.  

• Assist with special projects.  

Minimum qualifications for the ideal future caregiver include:  

• High school diploma or GED. 

• Five years of office experience.  

• Experience using Microsoft Office Suite products (Outlook, Word, Excel and PowerPoint).  

Preferred qualifications for the ideal future caregiver include: 

• Associate’s degree.  

• Typing proficiency of 35 WPM with accuracy. 

• Proficient with EPIC
• Ambulatory office experience

Physical Requirements:

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to travel throughout the hospital system
• Ability to communicate and exchange accurate information
• In some locations, ability to move up to 20 pounds

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.