Iowa State University Research Park (ISURP) is currently accepting applications for an Administrative Assistant II. This role serves as the primary front desk and customer service initial point of contact for the organization. This role provides comprehensive administrative and operational support, with a strong emphasis on reception, tenant interaction, and handling inbound communications. The position ensures a professional and responsive experience for visitors, tenants, and partners while supporting internal operations and financial processes. This position will report to the Senior Manager, Finance and Business Operations.
Responsibilities:
• Serve as the primary front desk contact for ISURP
• Greet visitors, tenants, and partners, and direct inquiries appropriately
• Answer and manage the main phone line, route calls, and take messages
• Coordinate scheduling of building events and meeting rooms
• Receive, sort, and distribute incoming mail and packages to ISURP staff
• Serve as the central point of contact for deliveries and courier services
• Maintain office supplies and coordinate ordering and delivery
• Coordinate digital and paper filing systems and records retention
• Data entry to the organization’s customer relations management system
• Coordinate travel itinerary and reservations for staff
• Schedule ISURP team meetings
• Support preparation, setup, and teardown of ISURP and partner events
• Receive tenant payments and prepare bank deposits
• Data entry of vendor invoices and tenant billbacks to the organization’s accounting system
• Coordinate the collection of vendor W-9 forms and certificates of insurance
• Recording and tracking of utilities for the entire ISURP campus
• Support administrative process improvement initiatives
Preferred Qualifications:
The Iowa State University Research Park (ISURP) is an award-winning, live-work-play innovation campus designed to accelerate discovery, entrepreneurship, and industry collaboration. Located adjacent to Iowa State University, ISURP provides founders, entrepreneurs, and established companies with direct access to cutting-edge research, a robust talent pipeline, specialized testing capabilities, and shared equipment—strengthening connections between industry and the university. Home to more than 145 companies, 2,500 employees, and 300 students, ISURP fosters a dynamic ecosystem where ideas move from concept to impact, driving economic growth and innovation in Iowa and beyond.
For more information about Iowa State University Research Park, please visit: ISU Research Park | Creating an interconnected community where research and business can prosper
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.
Application Instructions:
To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:
Resume/Curriculum Vitae
Letter of Application/Cover Letter
Why Choose Iowa State University?
Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental, as well as:
If you have questions regarding this application process, please email employment@iastate.edu, or call 515-294-4800 or Toll Free: 1-877-477-7485.
Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email eooffice@iastate.edu.
General ISU compensation information can be found on the University Human Resources website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.