Job Title
Administration OfficerJob Description Summary
Job Description
Responsibilities:
Customer Service and data entry of relevant information into database.
Prepare the monthly fault report summary for submission and take the lead in closing all fault calls.
Monitor feedback in Jobs Management Module (JMM) and assign the work task to others to follow up. Provide updates to the feedback when required.
Assist in preparing management report.
Ensure all event requests are properly arranged and in order.
Prepare monthly claims (FM claims & term contractors’ claim).
Handling of payment invoice, billing request and service order.
Prepares monthly report – attendance & incident report.
Manage office and pantry supplies.
Ensure efficient management of documents; printing, scanning, filing and dispatch.
Attend to inquiries, walk-ins, phone calls and emails.
Assist in scheduling and setting appointments.
Inventory of office supplies.
Other ad-hoc duties as assigned by supervisor.
Requirements:
Minimum GCE ‘O’ level with a pass in English and Mathematics. Proficient in common workplace software e.g. Microsoft Office.
Minimum 3 years of relevant working experience.