Administration Assistant Part-Time

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Administration Assistant

Classification: SCHADS Level 2.1

Location: Redhill, Moonyah

Status: Part-time (22.8 hours per week)

About the Role

We’re looking for an organised, proactive Administration Assistant to join our team at the Brisbane Recovery Services Centre. In this role, you’ll provide essential administrative and accounting support that helps our service run smoothly and contributes to the broader mission of The Salvation Army. You’ll be part of a collaborative, supportive team committed to making a positive impact every day.

Why this role matters

The Salvation Army (Salvos) is one of Australia’s largest providers of alcohol and other drug (AOD) programs including withdrawal management, residential and non-residential rehabilitation, and harm reduction programs. Salvos services go beyond addressing the core issues and challenges associated with problematic substance abuse and provide participants a place of hope, compassion, and dignity to recover safely.

Your Key Responsibilities

• Customer Service: Deliver prompt, friendly and efficient service to both internal and external stakeholders via phone, email, online platforms and face‑to‑face interactions.
• Administrative Support: Assist with data entry, filing, assessment enquiries, and provide relief reception as needed.
• Quality Improvement: Participate in continuous improvement activities to enhance service delivery.
• Team Contribution: Engage in team meetings, support colleagues, and contribute to a positive, effective team environment.

What You will Bring

• Strong teamwork and communication skills, with the ability to engage positively with a wide range of people.
• Confident written and verbal communication.
• Excellent time management and the ability to prioritise tasks effectively.
• A flexible, positive attitude and willingness to support the team where needed.
• Solid computer skills, including MS Office and database systems.
• Strong attention to detail and a customer‑focused approach.
• 2–3 years of administration experience, ideally with some autonomy in your role.
• Experience in a community or not‑for‑profit environment (highly regarded).
• A current QLD driver’s licence.

What we offer

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
• Flexible working arrangements.
• Access to EAP and health & wellness initiatives incl Fitness Passport
• Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
• Ongoing training and development opportunities that enhance on the job skills and proficiency.
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

About us

The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.
 

How to apply

If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role.  Together we can build a brighter future.
 

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration