Hours: Monday–Friday, 8:30–5:00
Department: Subscriber Planning & Dispatcher Team
Join our busy Subscriber Planning & Dispatcher Team, where you’ll play a key role in keeping our installation and service operations running smoothly. This team is the central link between customers, engineers, and daily scheduling — and you’ll be right at the heart of it.
What we offer
· Competitive Salary: Reflecting your skills and experience
· Generous Leave: 25 days annual leave plus Bank Holidays
· Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave
· Comprehensive Benefits:
o Pension plan (up to 7% employer match)
o Life assurance
o Employee assistance program
o Referral scheme
· Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts
· Career Development: Extensive growth and advancement opportunities
Coordinate van‑stock replenishment by monitoring levels and arranging replacements
Process job payment amendments
Track and manage returned stock
Prepare and send customer communication letters
Support escalations with FLMs (Field Line Managers) and engineers
Spot and correct errors before they become risks
Strong time‑management
Excellent attention to detail
Confident basic IT skills
A team‑focused approach
Problem‑solving ability
Ability to prioritise effectively
If you’re organised, proactive, and enjoy supporting a fast‑moving operational team, this role could be a great fit.
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