About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
About the location:
Located in the vibrant heart of Hanoi, Four Seasons Hotel Hanoi at Hoan Kiem Lake offers an unmatched blend of luxury, history, and culture. Situated on the banks of the legendary Hoan Kiem Lake, a treasured symbol of Vietnamese heritage, the hotel is surrounded by the capital’s bustling Old Quarter and the French Quarter's timeless elegance.
Guests can immerse themselves in the rich tapestry of Hanoi’s past while enjoying convenient access to iconic landmarks, art galleries, local markets, and high-end boutiques. Whether wandering through centuries-old streets, discovering hidden cafés, or experiencing the warmth of Vietnamese hospitality, the location of Four Seasons Hotel Hanoi provides an ideal gateway to explore the city's dynamic energy and serene beauty.
This prestigious property is poised to become a beacon of sophisticated luxury in Hanoi, with a design inspired by local culture and a commitment to delivering unparalleled experiences that celebrate the destination.
About the Role
As Admin Assistant to Director of Engineering for Four Seasons Hotel Hanoi at Hoan Kiem Lake, you will provide administrative support to the engineering department. Reporting to the Director of Engineering, you will be responsible for coordinating the daily operations of the department, managing schedules, handling documentation, and assisting with procurement and inventory. Your role will be essential in ensuring smooth operations and efficient communication within the engineering team and with other hotel departments.
What You Will Do
Provide administrative support to the engineering department, including managing schedules, coordinating meetings, and preparing reports.
Assist in managing the department’s procurement process, including ordering supplies, tracking inventory, and maintaining purchasing records.
Maintain accurate records of maintenance activities, including work orders, inventory logs, and equipment servicing history.
Prepare and process invoices, ensuring that all engineering-related payments are processed on time and accurately.
Coordinate and track the department's training schedules and ensure all necessary certifications and qualifications are up to date.
Assist with the preparation of departmental reports, presentations, and budgets, ensuring that all information is accurate and timely.
Handle correspondence, including emails, phone calls, and memos, ensuring effective communication between the engineering team and other hotel departments.
Assist in coordinating repairs and maintenance work, including liaising with external vendors and contractors.
Manage and organize engineering files, ensuring that all documents are filed and easily accessible.
Monitor and maintain office supplies for the department, ensuring that all required items are available and well-stocked.
Assist with any other administrative tasks as needed by the engineering team or management.
Others
Ad-hoc assignments: To take on any other tasks or projects that may be assigned by the management from time to time.
Carries out other special project/ tasks as assigned by supervisor.
What You Bring
Diploma or bachelor’s degree in business administration or engineering related field.
Proven experience in an administrative role, preferably within a hospitality or facilities management environment.
Strong organizational and time-management skills, with the ability to manage multiple tasks and priorities.
Excellent communication skills, with the ability to interact professionally with staff, vendors, and management.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with administrative or facilities management software.
Strong attention to detail and the ability to maintain accurate records and documentation.
Ability to work independently and as part of a team, supporting the department’s needs effectively.
Proficiency in English.
What We Offer
Competitive salary and comprehensive benefits package.
Professional growth opportunities with world-class training and development programmes.
Medical and life insurance.
Complimentary stays at Four Seasons Hotels and Resorts worldwide.
Complimentary dry cleaning for business attire.
Complimentary employee meals.
Join Our Journey
Are you ready to define the culinary identity of one of Asia’s most anticipated hotel openings? Join a global family that celebrates excellence, creativity, and genuine care.
Learn more about what it’s like to work at Four Seasons:
Important Note
This position is open to Vietnamese nationals only.