Sunrise

ADAO Pod Solution Manager 80-100%

Zurich (Headquarter) Full time

Join us in the top league! At Sunrise, we think bigger, go further and create new ideas. For us working culture means achieving great things together. It’s where respect and innovative ideas combine with real teamwork – every voice counts, every perspective makes us stronger. Our passion spurs us on to try new things and grow continuously. Sound like you? Then join our success story.  

At ADAO (AI, Data and Agentic Enablement Office) we bring people together to unlock the future of Sunrise through data, analytics, AI and agentic technologies. We think big, move with purpose, and turn ideas into real impact for our customers and teams. ADAO is where innovation meets trust: we build strong data foundations, scale safe and reliable AI capabilities, and empower business units through our Hub-and-Spoke model to deliver meaningful results across the company. 

In this role you will act as the orchestration and delivery governance anchor for a portfolio of embedded Domain Pods operating under Sunrise’s Hub-and-Spoke model within the AI, Data & Agentic Enablement Office (ADAO). Reporting to the Head of ADAO Pods Management, you will partner with POD Business Owners to shape a clear OKR-driven roadmap, manage expectations end-to-end, run structured intake and prioritization, plan capacity, and ensure disciplined execution from discovery through production release and adoption. You will actively drive reuse of certified data, standardized KPIs and approved AI/agentic patterns, while ensuring that solutions are delivered safely, operated reliably, and generate measurable business value. 

YOUR CHALLENGE:

  • Serve as the single front door for assigned business domains into ADAO: manage stakeholder expectations, run governance cadences, and translate business priorities into delivery-ready outcomes and epics
  • Act as an AI/Data Strategy Advisor: deeply understand the business model, goals, challenges, and operational realities; propose pragmatic, high‑value data and AI solutions grounded in the full breadth of competencies and services available across the ADAO
  • Act as a sparring partner to POD owners and the business—leading value discovery and problem framing by challenging assumptions, identifying AI/data‑driven opportunities, elevating AI/data literacy, facilitating workshops, shaping value hypotheses and success metrics, and ensuring feasibility (data readiness, complexity, compliance) before initiatives enter delivery, and bring in the right ADAO specialists when needed to ensure effective contribution
  • Own Pod-level intake, prioritization and quarterly planning: maintain an outcome-based backlog aligned to OKRs, balance demand vs. capacity, and make trade-offs transparent with business leadership
  • Orchestrate cross-functional delivery across Pods and Hub chapters: coordinate dependencies, enforce reuse of certified assets and patterns, and reduce duplication across business units
  • Run delivery governance from build to release: stage gates, RAID management, milestone tracking, executive reporting, and escalation of delivery, scope, timeline or resourcing risks
  • Ensure adherence to ADAO standards and controls: data governance, security and privacy requirements, auditability, documentation, quality thresholds, and production readiness (runbooks, monitoring, SLOs/SLAs)
  • Drive adoption and value realization: define adoption plans, instrument usage and KPI tracking, run post-go-live benefit reviews, and trigger corrective actions where uptake or impact is below target
  • Contribute to people and capability uplift: provide structured delivery feedback to line managers, support onboarding and playbooks, and execute domain-level AI literacy enablement in collaboration with Strategy & Governance

YOUR SKILLS:

  • Bachelor’s/Master’s degree in Business, Economics, Engineering, Information Systems or equivalent experience
  • 6-10+ years of experience in portfolio/program management, product operations, internal consulting, transformation PMO or similar roles with end-to-end accountability for outcomes
  • Proven track record shaping OKR-based roadmaps, running structured intake and prioritization, and delivering measurable business value in complex, multi-stakeholder environments
  • Experience coordinating cross-functional teams (business, data, engineering, IT/security) and managing dependencies, risks and delivery governance to predictable outcomes
  • Strong business partnering and facilitation skills: able to frame ambiguous asks, influence without authority, and drive decisions under constraints (capacity, time, risk)
  • Working knowledge of data/analytics/AI delivery concepts (data products, BI/reporting, ML/GenAI/agentic solutions) and what 'production-grade' means (governance, reliability, run/operate readiness)
  • Excellent communication and executive-ready reporting skills; strong ownership mindset, pragmatism, and bias to action
  • Business-fluent English required; German is an advantage

At Sunrise, you’ll be working in a dynamic and multinational environment where every voice is heard, perspectives are shared and values are lived. Diversity isn’t just a program for us, it’s part of our DNA. By celebrating our differences, we achieve great things together.

Sunrise has partnered with «Advance – Gender Equality in Business». We’ve also been awarded the Swiss LGBTI label and «Fair-ON-Pay Advanced» certification as recognition for offering all our employees equal pay for work of equal value.

Ready to rise to the challenge? Then join the team and actively shape our future!

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