Ad Operations Executive

Role: Ad Operations Executive.

Experience: 0-2 Years.

Location: Bangalore.

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About MarketStar:

At Regalix, A MarketStar Company, you will have the opportunity to work in a dynamic environment that thrives on collaboration, embraces cutting-edge technologies, and delivers impactful solutions to our clients. With a shared commitment to excellence, innovation, and client success, we are setting new benchmarks in the market. By leveraging Regalix's deep understanding of digital marketing strategies and MarketStar's proven track record in driving sales and customer engagement, we have forged a unique synergy that propels us to the forefront of our field. Together, we will shape the future of our industry and achieve new heights of success.

With our eyes set on the future, we are looking for an energetic, outcome-oriented Application Developer to join our Engineering Team. As an Application Specialist, you will play a vital role in providing technical expertise and support for our software applications within the US region. You will be primarily responsible for the design, implementation, and support of applications and tools to support the internal business needs of MarketStar.

Read on to understand more about this opportunity.
 

About the Client:
World’s largest professional networking platform.

Role Overview:
We are seeking a highly motivated Media Operations Executive / Ad Operations Executive to join our team and provide exceptional support to our clients using Marketing , Talent & Learning Solutions.

Key Skills:
● Advertising Platforms: Proficiency in LinkedIn Campaign Manager Tool (CMT), Merlin, Campaign IQ (CIQ), and familiarity with other digital platforms (Google Ads, Facebook Ads Manager is a plus).
● Data Analysis: Ability to interpret campaign data, identify trends, and generate actionable insights.
● CRM Expertise: Proficiency in Zendesk, Salesforce, or Microsoft Dynamics for case management and reporting.
● Reporting & Technical Skills: Advanced Excel and PowerPoint skills to create reports, dashboards, and presentations.
● Operational Excellence: Strong attention to detail, data accuracy, and adherence to SLA, IRT, and quality standards.
● Problem Solving: Ability to troubleshoot issues, validate information, and escalate complex cases when needed.
● Collaboration: Work effectively with Sales, Program Managers, and internal
cross-functional teams.
● Continuous Learning: Stay updated on LinkedIn advertising operations, tools, and best practices.

Key Responsibilities:
● Manage incoming requests exclusively through CRM tools; no voice or phone
communication.
● Own cases end-to-end: intake, execution, QA, and closure.
● Maintain CRM hygiene, including documentation, tagging, and accurate status updates.
● Generate Excel and PowerPoint reports, ensuring adherence to LinkedIn-approved templates.
● Meet performance metrics including SLA, IRT, Utilization, Quality, and Shrinkage.
● Participate in training, coaching, and process improvement initiatives.
● Communicate updates through CRM, case chatter, or email only.

Key Qualifications:
● Graduate / post-graduate in any discipline.
● 2–3 years of experience in media operations, ad operations, or campaign
management.

Must Have Skills:
● Strong proficiency in CRM tools, Excel, PowerPoint, and LinkedIn advertising
platforms.
● Excellent written communication skills and attention to detail.
● Comfortable working in a backend, non-voice operations role.
● Ability to work in SLA-driven, high-volume environments across global shifts.

What’s in it for you?
Constant Learning and an entrepreneurial growth mindset. Employee-centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Well-being sessions, real-time grievance redressal, and work flexibility.
 

We are a people-first organization with policies and processes that help you bring the best version of yourself into work including fast-track growth for high-potential folks. An opportunity to be associated with the world’s leading brands as clients. To be a part of an organization with more than 60% of homegrown Leaders. Customized training programs that are catered to personal and professional development. We are an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs.

If you’re up for this job, go on and hit the “Apply Now” button!